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Thread: did a search... but no luck in solving my problem.

  1. #1
    Soulwalker
    Join Date
    Feb 2011
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    14

    Default did a search... but no luck in solving my problem.

    it's probably my bad, or the servers are down or something but anyways.
    i just finished downloading the client after a lengthy battle with the patcher, but when i hit the play button and the client starts, all i get to is a pretty wallpaper but absolutely no buttons or nothing clickable.
    i was wondering if that's because the servers are down atm or it's something related to the client itself?

  2. #2
    Telaran
    Join Date
    Jan 2011
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    60

    Default

    when you say a pretty wallpaper, is it like a sky background with a rift, but you can't see the normal rocks and other things that should be there? if so, try setting all of your graphics cards hardware forced settings to off (ie. leave everything application controlled).
    i'm 90% sure this is a texture filtering issue of some form, but i've yet to nail it down.

    hope it helps!

  3. #3
    Soulwalker
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    Feb 2011
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    Default

    hey thanks for the reply.
    no, i see the login screen as it is supposed to look (the graphics are not damaged or anything), just there are no buttons or anything selectable so I can go on and select a server etc..

  4. #4
    Telaran
    Join Date
    Jan 2011
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    Default

    wow, no idea then! haha. sorry i couldn't help.

  5. #5
    Soulwalker
    Join Date
    Feb 2011
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    14

    Default

    i tried a recovery but didn't help.. still no buttons or anything.

  6. #6
    Shadowlander
    Join Date
    Feb 2011
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    25

    Default

    hi. several of us are having this problem, so you're not alone. Here's the thread:

    http://forums.riftgame.com/showthrea...reen-is-empty.

  7. #7
    Soulwalker
    Join Date
    Feb 2011
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    Default

    no solution yet tho? it's quite weird, should be a very fixable issue.

  8. #8
    Soulwalker
    Join Date
    Feb 2011
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    5

    Default

    Did you uninstall the Rift Beta first, I have seen many problems related to this.

  9. #9
    Shadowlander
    Join Date
    Feb 2011
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    Default

    I haven't found a fix yet, but I'm also having a video card driver issue that I need to fix first. (Basically, after tweaking setting in ATI's catalyst control center, and that not working, I updated my drivers and now the CCC won't open...so I can't try tweaking the settings on the latest version lol sigh). I'm in the middle of a fix for that and will try again when I get home from work.

    However, I can say that I never played beta, so removing the old version was not an issue.
    I've tried recovery, didn't help.
    I've added everything Trion related to Kapersky's safe list, that helped with patching originally, didn't do anything for the graphic issue.
    I've tried tweaking the settings in the CCC as suggested here and via Trion's help page, and that helped get me from the original black screen with cursor only, to the wallpaper but no-buttons problem that is the problem we're all having now. But, like i said, I haven't been able to try the tweaked settings after installing the latest video card driver, so I'm out of ideas for the moment until I get the CCC issue fixed.

  10. #10
    Soulwalker
    Join Date
    Feb 2011
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    Default

    oh the cata driver thing didnt work for you huh.. besides, it's only for ATI cards if im not mistaken, so it's not really a 'fix'.
    isn't there any tech support from trion btw?

  11. #11
    Shadowlander
    Join Date
    Feb 2011
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    Default

    someone in the other thread mentioned sending a help request. I haven't yet since I'm still trying to fix the CCC issue.

    I also figured that tech is probably swamped with all the other stuff going on, so I was hoping someone else here would figure it out first. This doesn't seem to be affecting a ton of people, so I think we may be on our own for awhile :/

  12. #12
    Soulwalker
    Join Date
    Feb 2011
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    14

    Default

    bump... still completely clueless...

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