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Thread: 3870x2 Crashes on Ultra High, Can only Run Low Quality Stable

  1. #1
    Soulwalker
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    Thumbs down 3870x2 Crashes on Ultra High, Can only Run Low Quality Stable

    my 3870x2 with Driver Version 8.812.0.0 locks and blue screens every time i run it on ultra settings.

    I get great framrates and then it blue screens.

    I set the detail down to low and its stable.

    anyone know a fix?

  2. #2
    Plane Touched
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    gpu temps?
    I really enjoy the fact this topic has NOTHING to do about Rift, and it turned into a Rift fest.

    I'm just gonna report my own thread and be done with it.

  3. #3
    Shield of Telara
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    Quote Originally Posted by Ashendor View Post
    my 3870x2 with Driver Version 8.812.0.0 locks and blue screens every time i run it on ultra settings.

    I get great framrates and then it blue screens.

    I set the detail down to low and its stable.

    anyone know a fix?
    update the drivers?

  4. #4
    Plane Walker Anakha's Avatar
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    Quote Originally Posted by Maverick494 View Post
    update the drivers?
    Update the drivers, as those are from 2009. Also you may want to blow your card's heatsink and fan out with an air duster.
    Last edited by Anakha; 02-11-2011 at 06:55 PM.
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  5. #5
    Plane Touched Gutter's Avatar
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    How the hell have you gone 2 years without updating your video drivers? That is just idiotic man cripes. And yah blow into your heatsink like an old school NES cartridge. I hear that fixes loading errors.

  6. #6
    Soulwalker
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    ok i was wrong about the driver version heres the info

    Driver Packaging Version 8.812-110104a-111988C-ATI
    Catalyst Version 10.11
    Provider ATI Technologies Inc.
    2D Driver Version 8.01.01.1114
    2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
    Direct3D Version 7.14.10.0806
    OpenGL Version 6.14.10.10428
    Catalyst Control Center Version 2011.0104.2155.39304

    i downloaded the latest crossfire profiles also.. hope that will fix it.

  7. #7
    Shield of Telara
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    Quote Originally Posted by Ashendor View Post
    ok i was wrong about the driver version heres the info

    Driver Packaging Version 8.812-110104a-111988C-ATI
    Catalyst Version 10.11
    Provider ATI Technologies Inc.
    2D Driver Version 8.01.01.1114
    2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
    Direct3D Version 7.14.10.0806
    OpenGL Version 6.14.10.10428
    Catalyst Control Center Version 2011.0104.2155.39304

    i downloaded the latest crossfire profiles also.. hope that will fix it.
    10.11 is still outdated.

  8. #8
    Plane Walker Anakha's Avatar
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    Quote Originally Posted by Ashendor View Post
    ok i was wrong about the driver version heres the info

    Driver Packaging Version 8.812-110104a-111988C-ATI
    Catalyst Version 10.11
    Provider ATI Technologies Inc.
    2D Driver Version 8.01.01.1114
    2D Driver File Path /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/CLASS/{4D36E968-E325-11CE-BFC1-08002BE10318}/0000
    Direct3D Version 7.14.10.0806
    OpenGL Version 6.14.10.10428
    Catalyst Control Center Version 2011.0104.2155.39304

    i downloaded the latest crossfire profiles also.. hope that will fix it.
    The latest driver is 11.1. Again update and clean.
    CPU: AMD Phenom II x4 965 3.4 GHz RAM: 8 GB GSkill Ripjaw DDR3 1333 MOBO: Gigabyte GA-MA790GPT-UD3H Case: Cooler Master ATCS 840

    GPU: Crossfired Dual XFX ATI HD 5850 PSU: Cooler Master Silent Pro Gold 800 W modular PSU Storage: Western Digital Caviar black 1 TB x2 Raid 0

    Keyboard: Logitech G110 Mouse: Logitech G9x O.S.: Windows 7 Pro 64 bit

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  10. #10
    Soulwalker
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    Ok i did the following

    downloaded driver cleaner and installed it
    booted into safe mode removed the drivers
    rebooted into windows
    installed Windows 7 64 Bit version from the website

    3870x2 is an older card maybe it only supports the older driver.

  11. #11
    Champion rich1051414's Avatar
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    Quote Originally Posted by Ashendor View Post
    Ok i did the following

    downloaded driver cleaner and installed it
    booted into safe mode removed the drivers
    rebooted into windows
    installed Windows 7 64 Bit version from the website

    3870x2 is an older card maybe it only supports the older driver.
    it is an older card, 3 series old now, but it's still in the HD line of cards. so it uses the same drivers as the new stuff. you might want to check on your computer manufacturers website and see if there is a bios update.
    Last edited by rich1051414; 02-11-2011 at 09:21 PM.

    Updated; February 13, 2011; Nova Bench 3; Microsoft Windows 7 Ultimate; AMD Phenom II X4 945 @ 3975 MHz; Graphics Card:Sapphire Vapor-X HD 5770 OC@960/1400
    Verified NovaBench Score: 1093
    Validated by CPU-Z

  12. #12
    Telaran Pherenis's Avatar
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    I personally blame a mix of heat and Crossfire related issues. The likelyhood that this is the first game that has really ever pushed the card is fairly high; add 3 years of dust and you get thermal related crashes.
    Last edited by Pherenis; 02-11-2011 at 11:44 PM.
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  13. #13
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    Quote Originally Posted by Pherenis View Post
    I personally blame a mix of heat and Crossfire related issues. The likelyhood that this is the first game that has really ever pushed the card is fairly high; add 3 years of dust and you get thermal related crashes.
    Dust (and resulting Heat) possibly.. Crossfire.. no more than SLI really. This isn't 2003. SLI and CFX are about equal. The game client is still BETA and many users (ATI, Nvidia and Intel) are having issues, independent of name etched on the GPU.

    @OP, you could try and install AMD System Monitor,.. before starting up RIFT, hit the REC button in the top right corner. This will keep a "log" of your system information (GPUs, CPU if AMD, Memory etc). Make sure those Dust bunnies are clear of your heatsink fan assembly as well.

    Another alternative is MSI Afterburner and it toll will keep track of your GPU temps, volts etc.

    This ONLY happens on Ultra setting ? Not High ?
    You could try a systematic process of elimination.. IE set game on Ultra, then reduce settings one by one until you have a playable experience. This could help track down what exactly is causing the issue. I haven't started up Rift in last bit but I would compare High to Ultra and see what the exact differences are start from there.

    best of luck to you. As always report back here with any finding (good or bad or otherwise).
    Last edited by SirPent; 02-11-2011 at 11:58 PM.
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  14. #14
    Telaran Pherenis's Avatar
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    Quote Originally Posted by SirPent View Post
    Dust (and resulting Heat) possibly.. Crossfire.. no more than SLI really. This isn't 2003. SLI and CFX are about equal. The game client is still BETA and many users (ATI, Nvidia and Intel) are having issues, independent of name etched on the GPU.
    Peformance sure, reliability? eeeehhhh I think you are putting way to much faith in DAAMIT, clearly you didnt try DCUO out with an ATi card (protip dont)
    Phenom II X6 1090T BE: Overclocked to 4.0ghz (Awaiting Zambezi)
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  15. #15
    Plane Walker Anakha's Avatar
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    Quote Originally Posted by Pherenis View Post
    Peformance sure, reliability? eeeehhhh I think you are putting way to much faith in DAAMIT, clearly you didnt try DCUO out with an ATi card (protip dont)
    I was told by a buddy don't regardless of hardware.

    OP: It just came to me, after you clean the dust out of your rig run Furmark to test stability and temps. you can download it here http://www.ozone3d.net/benchmarks/fur/
    Last edited by Anakha; 02-12-2011 at 12:08 AM.
    CPU: AMD Phenom II x4 965 3.4 GHz RAM: 8 GB GSkill Ripjaw DDR3 1333 MOBO: Gigabyte GA-MA790GPT-UD3H Case: Cooler Master ATCS 840

    GPU: Crossfired Dual XFX ATI HD 5850 PSU: Cooler Master Silent Pro Gold 800 W modular PSU Storage: Western Digital Caviar black 1 TB x2 Raid 0

    Keyboard: Logitech G110 Mouse: Logitech G9x O.S.: Windows 7 Pro 64 bit

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