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Thread: Character selection screen not functioning

  1. #1
    Telaran
    Join Date
    Jan 2012
    Posts
    81

    Default Character selection screen not functioning

    UPDATE: After a computer restart this is working now.

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    I open Rift and get to the character selection screen, but none of the buttons respond to mouse or keyboard commands (tab, enter, etc).

    I ran Repair process from Glyph, but that did not help.

    Since I last logged into Rift (last night) Windows 10 downloaded some new version of Edge that I had to use the Task Manager to close. Don't know if that's part of the problem.
    Last edited by Noseeum; 07-24-2020 at 05:04 AM.

  2. #2
    Soulwalker
    Join Date
    Oct 2018
    Posts
    2

    Default Cannot see any of my characters or the options at the bottom

    I have tried downloading and re-downloading, adding glyph to my firewall, with steam and without steam, restoring my laptop to factory settings and installing only essential apps and Rift, and restarting the computer multiple times. Nothing seems to help and its odd that I can play on my old desktop but not on my newer laptop. Help.

  3. #3
    Rift Disciple
    Join Date
    Sep 2014
    Posts
    155

    Default

    Quote Originally Posted by ravnymph2 View Post
    Nothing seems to help and its odd that I can play on my old desktop but not on my newer laptop. Help.
    Install DirectX 9.0c Redistributable from Microsoft. Rift requires it, but in Windows 10 it isn't installed by default.
    Last edited by MarginalSteve; 07-29-2020 at 12:00 AM.

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