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Thread: Unable to purchase from Rift store (live servers) from UK

  1. #1
    Soulwalker
    Join Date
    Mar 2018
    Posts
    2

    Default Unable to purchase from Rift store (live servers) from UK

    Keep getting error while trying to purchase from rift store. i have the correct funds and my bank is not blocking this transaction. I am from the UK and after talking to some other players from the UK they all have the same problem.

    I have made a ticket and still no reply, seems like tron doesn't want my money.

  2. #2
    Champion of Telara Kulta's Avatar
    Join Date
    Dec 2010
    Posts
    1,369

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    Quote Originally Posted by Nugster91 View Post
    Keep getting error while trying to purchase from rift store. i have the correct funds and my bank is not blocking this transaction. I am from the UK and after talking to some other players from the UK they all have the same problem.

    I have made a ticket and still no reply, seems like tron doesn't want my money.
    I live in Finland and found out the hard way, on my own, you have to put in a providence in the pay form. We do not have Providences here but I used our city name in both the city and providence slots and it worked. I tried to notify the CS department but after 3 days I gave up. I hope that helps you
    Have you ever wanted to?

  3. #3
    Soulwalker
    Join Date
    Mar 2018
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    2

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    Quote Originally Posted by Kulta View Post
    I live in Finland and found out the hard way, on my own, you have to put in a providence in the pay form. We do not have Providences here but I used our city name in both the city and providence slots and it worked. I tried to notify the CS department but after 3 days I gave up. I hope that helps you
    I have used the correct providence and tried both my bank card and PayPal neither work. the only response I got from CS is to make sure my bank haven't blocked the transaction which I know they haven't.

    Nothing else to do i guess

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