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  Click here to go to the first Rift Team post in this thread.   Thread: client crashing but report not made

  1. #1
    Rift Chaser Janella's Avatar
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    Dec 2013
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    387

    Unhappy client crashing but report not made

    Since this last Gylph update today, the Rift Client has crashed 3 times without sending the usual report, instead the popup says, "error generating report ..." and then stays on the screen with a red bar.
    Main: Branwenluned@US-Faeblight, FEM dwarf cleric, dps/heal souls
    Alt: Brigantea@US-Faeblight, FEM Eth Mage, dps souls

    Main: Deidrascarletin@EU-Blightweild, FEM dwarf rogue, dps souls
    Alt: Eileanoir@EU-Typhiria, FEM Eth warrior, dps/tank souls

    The smaller the mind the greater the arrogance. - Aesop

  2.   This is the last Rift Team post in this thread.   #2
    Customer Support ZamboniChaos's Avatar
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    Sorry to hear that! You may want to take a look at this support article and see if any of those troubleshooting steps help. If not, submit a ticket and attach your DxDiag report so our team can take a closer look!
    Need help? Contact our Customer Support team here!

    Trion Worlds Support Center
    @TrionHelp
    facebook.com/TrionHelp

  3. #3
    Rift Chaser Janella's Avatar
    Join Date
    Dec 2013
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    well okay, thank you for the response. The only thing I did not do is reinstall the game and I do not see why that has anything to do with this other than to start over. I will open a ticket next time it happens and add my dxdiag report.
    Main: Branwenluned@US-Faeblight, FEM dwarf cleric, dps/heal souls
    Alt: Brigantea@US-Faeblight, FEM Eth Mage, dps souls

    Main: Deidrascarletin@EU-Blightweild, FEM dwarf rogue, dps souls
    Alt: Eileanoir@EU-Typhiria, FEM Eth warrior, dps/tank souls

    The smaller the mind the greater the arrogance. - Aesop

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