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  Click here to go to the first Rift Team post in this thread.   Thread: Not Receiving A Glyph Authentication Code Email?

  1. #16
    Soulwalker
    Join Date
    May 2015
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    Default Ne mail to web.de

    hi there plz take a look to 174798 ! it would be very nice to hear from you very soon!
    edit:
    that was fast. Thank you very much!
    Last edited by kevler; 05-16-2015 at 02:06 AM.

  2.   Click here to go to the next Rift Team post in this thread.   #17
    Community Manager Fasti's Avatar
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    Default

    All right folks,

    Everyone should have an update to their tickets now.

    Thanks!

  3. #18
    Soulwalker
    Join Date
    May 2015
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    Post web.de

    Here are my Ticket =)

    Your request (174826)

    Thank You

    €dit:

    Thats fix, good work. Thank You =)
    Last edited by kpax05; 05-16-2015 at 02:31 AM.

  4. #19
    jfk
    jfk is offline
    Rift Disciple
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    May 2011
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    Default

    As a workaround I changed my IP to avoid the authentication process until the provider issue is resolved.

    That worked well, until now. Now I can't log into Glyph at all anymore. I get error #2022 "Could not connect to authentication server". Is the issue related or did something else go wrong now?

    edit: I can log into the website at https://rift.trionworlds.com/account/... just not the actual program to start the game.

    edit2: It fixed itself. Somehow.
    Last edited by jfk; 05-16-2015 at 03:18 AM.

  5. #20
    Soulwalker
    Join Date
    May 2015
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    Default No mail traffic possible

    Ticket #174832

    Also no emails arriving...
    Would you please assist me in returning to Rift?

    Thank you a Lot!

  6. #21
    Soulwalker
    Join Date
    May 2015
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    Default

    Hey,
    I just send a mail from another email adress. My ticket is #174850.

    Thanks in advance

  7.   Click here to go to the next Rift Team post in this thread.   #22
    Community Manager Fasti's Avatar
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    Default

    You should all be good to go now. Thanks again!

  8. #23
    Soulwalker
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    May 2015
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    Default Thanks a lot!

    My greatest thanks to you, Fasti.

    Is there any ETA on how long the processing of my data provided will take from now on?
    Thumbs up for Rift's support!

    Ticket #174832

    Greetings from Germany

  9. #24
    Shadowlander Wolfmind's Avatar
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    Default

    Hi Fasti,

    All sorted now.

    Thank you for the swift assistance.

  10. #25
    Soulwalker
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    May 2015
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    Default same here no code :)

    ticket id :174858

    need your help fasti ^^

    mfg from germany
    Last edited by rics; 05-16-2015 at 08:31 AM.

  11. #26
    Soulwalker kailii's Avatar
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    Dec 2014
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    Default

    Everything working as intended.

    Thanks Fasti!

  12. #27
    Soulwalker
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    May 2015
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    Default

    Quote Originally Posted by Fasti View Post
    You should all be good to go now. Thanks again!


    Not for me, still no information about my Ticket # 172194

  13. #28
    Soulwalker
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    May 2015
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    Default

    Quote Originally Posted by Fasti View Post
    ...
    Everyone else is all set now.

    Thanks!
    No, I must say Thanks 2 you 4 your fast Support. I can login again!

    Shoranya

    P.S.: Für alle deutschen Spieler mit dem selben Problem und bisher ohne einen neuen Email-Provider....eclipso.de ist ein Freemail-Anbieter mit dem es diese Probleme nicht gibt. Wenn die ersten Codes von Trion kommen, landen diese aber erstmal im Spam-Ordner...als "Nicht-Spam" dort markieren und schon hat man auch dieses Problem nicht mehr.

  14. #29
    Soulwalker niyu2342's Avatar
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    May 2015
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    Default Gmx.de no code

    Ticket id: 175695

    help^^

  15. #30
    Soulwalker
    Join Date
    May 2015
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    Default

    Got the same problem.

    Created a ticket with ID #176093

    Would be nice, if you can solve this by changing my account mail!

    Thanks in advance!

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