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  Click here to go to the first Rift Team post in this thread.   Thread: Unable to Purchase REX

  1. #1
    Rift Disciple Everis's Avatar
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    Thumbs down Unable to Purchase REX

    I have been trying for a week now to purchase REX. I have sent in Tickets for it and have only recieved a email asking for me to try purchasing stuff on the website. Well, you cannot purchase REX of the website, so I purchased some credits. Still I am not able to purchase REX in-game.
    This is rather frustrating, can someone please look into it. I am tired of having emails showing up suggesting I buy off the website. And I do not wish to wait another hour in chat waiting to speak to one of the support people, just to dc from that as well.

    This is money you guys are loosing, if it is not just me it could be a lot.


    Ticket # REQUEST #157154
    Thanks,
    Everis

  2.   Click here to go to the next Rift Team post in this thread.   #2
    Community Manager Fasti's Avatar
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    Hi!

    I went to check on this for you, but it looks like you were able to get this sorted out already.

    Let me know if you have any other trouble.

    Thanks!

  3. #3
    Soulwalker
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    Default cant buy either?

    i seem to have an issue buying rex as well? comes up with an error saying that rift has a restriction for account safety? keeps sendimg me to things that arent actually there. like "Look for submit issue at the tyop of the screen"????

  4.   Click here to go to the next Rift Team post in this thread.   #4
    Community Manager Fasti's Avatar
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    Quote Originally Posted by Stellarluna View Post
    i seem to have an issue buying rex as well? comes up with an error saying that rift has a restriction for account safety? keeps sendimg me to things that arent actually there. like "Look for submit issue at the tyop of the screen"????
    Please submit a ticket for me and post the ticket number here. I will check it out. Thanks!

  5. #5
    Rift Chaser Electrah's Avatar
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    Same problem here. I can buy normal credits, but not REX. Ticket # 174725.

    Thanks !
    Fantasy - 51 Justicar - Eyes of Eternity - Vigil (retired)
    Electrah - 61 Riftstalker - Harshmallows - Gelidra (retired)
    No longer playing Rift

  6. #6
    Rift Chaser Electrah's Avatar
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    Fixed ! Thank you, GM Fasti
    Fantasy - 51 Justicar - Eyes of Eternity - Vigil (retired)
    Electrah - 61 Riftstalker - Harshmallows - Gelidra (retired)
    No longer playing Rift

  7.   This is the last Rift Team post in this thread.   #7
    Community Manager Fasti's Avatar
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    Quote Originally Posted by Moyah View Post
    Same problem here. I can buy normal credits, but not REX. Ticket # 174725.

    Thanks !
    You should be okay to try again in about 20 minutes (or now).

    Last edited by Fasti; 05-15-2015 at 11:58 PM.

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