+ Reply to Thread
Results 1 to 4 of 4

  Click here to go to the first Rift Team post in this thread.   Thread: Crashing! Please help!

  1. #1
    Soulwalker
    Join Date
    Apr 2015
    Posts
    1

    Default Crashing! Please help!

    So I'll start the launcher and click play. A few seconds later a little pop-up box called Error Handler will come up. It gives me two options, Send report and restart the game you can keep playing while the report is sent; and option two: Send report and close. If I choose the first one, it'll bring up another Error Handler pop-up. This could go on indefinitely. Please help! Anyone who has experienced this problem or knows how to fix it please tell me! I have Windows 8, and I've seen other threads but none of the solutions I saw helped/I didn't know how to do them. I have well over the minimum requirements so I know that's not the issue.

  2. #2
    Ascendant Artewig's Avatar
    Join Date
    Oct 2014
    Posts
    3,873

    Default

    I've had that happen a couple of times. After it happens, I just close and re open Glyph. That seems to work. If it keeps happening after that though, I would submit a ticket.
    Quote Originally Posted by TrionBrasse
    We are absolutely a service industry and you're only as good as your last contact with the customer.

  3. #3
    Soulwalker Sarahisnifty's Avatar
    Join Date
    Apr 2015
    Posts
    10

    Default

    I'm having the same issue. I click play and it loads to 95% then the error handler pops up. But whats annoying is that I actually get logged in. So when I try to log in with a diff character it wont let me. Im starting to get super frustrated because I have to wait for my character to become inactive to get logged out and try with my other one. Im at a loss.

  4.   This is the last Rift Team post in this thread.   #4
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
    Posts
    2,134

    Default

    Make sure to sign out of Glyph, then close the client. When that is done, restart your PC for me. After it restarts, launch Glyph again and see if you can get signed into the game.

    When signing out, make sure to let the log out timer count down normally. If you skip the counter to sign out of a character, then try immediately to access another character, you can run into errors.

    If it continues after that, try these crashing troubleshooting steps, just to be safe.

+ Reply to Thread

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts