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  Click here to go to the first Rift Team post in this thread.   Thread: Cant login Glyph client

  1. #1
    Rift Disciple bluebrick's Avatar
    Join Date
    Apr 2011
    Posts
    140

    Default Cant login Glyph client

    As title says, I cant login glyph client. I got the right username and password but it keeps saying ' authentication failed, please check your username and password'.

    I can login the website normally using the same username and password.

  2.   This is the last Rift Team post in this thread.   #2
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
    Posts
    2,131

    Default

    Sorry you're having trouble getting signed in. Can you try a couple things for me? First, go into the Glyph Settings and select the Advanced tab. Remove the check from the box to remember your login.

    Next, follow the steps on this article to delete the Glyph folder from your AppData, then try signing in again.

    If that doesn't work, please reset your password again and the new one should be accepted on both the site and the client.

    Thanks!

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