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  Click here to go to the first Rift Team post in this thread.   Thread: Please help

  1. #1
    Soulwalker
    Join Date
    Oct 2014
    Posts
    9

    Default Please help

    I can not add a payment method to my account to buy something. I add all my info and click save then everything just goes away and turns red. Can anyone help me with this?

  2. #2
    Soulwalker
    Join Date
    Oct 2014
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    Default

    =(

  3. #3
    Soulwalker
    Join Date
    Oct 2014
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    got to love the trion support team

  4. #4
    Soulwalker
    Join Date
    Oct 2014
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    Default

    I'm having the exact same trouble too.

  5. #5
    Soulwalker
    Join Date
    Oct 2014
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    do you also get these stupid emails


    Greetings from Trion Worlds:

    Your payment method ending in **** is not valid and has been declined. Please verify your payment method and re-try your purchase using Trion Worlds Account Management. Simply click the link below or paste it into your browser to get started:

    http://rift.trionworlds.com/account/...summary.action

    If you continue to experience difficulties, please visit our Support Center: https://support.trionworlds.com

    Sincerely,
    Trion Worlds Account Services

  6. #6
    Soulwalker
    Join Date
    Oct 2014
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    5

    Default

    Yep, same email.

  7. #7
    Soulwalker
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    Oct 2014
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    Default

    =( this sucks so bad

  8.   This is the last Rift Team post in this thread.   #8
    Community Manager Fasti's Avatar
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    Mar 2013
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    2,134

    Default

    Quote Originally Posted by Aloeus23 View Post
    I can not add a payment method to my account to buy something. I add all my info and click save then everything just goes away and turns red. Can anyone help me with this?
    You're error is fixed, and you should be all set. Sometimes purchases can fail for a variety of reasons. In the end, we will help you get it squared away.

    Quote Originally Posted by Moose11 View Post
    I'm having the exact same trouble too.
    Make sure to submit a ticket so we can get you fixed up.
    Last edited by Fasti; 10-23-2014 at 12:05 AM.

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