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Thread: Not able to log in with glyph.

  1. #1
    Telaran akollar5's Avatar
    Join Date
    Feb 2011
    Posts
    54

    Default Not able to log in with glyph.

    Everytime I enter my 6 digit code from my iPhone authenticator it says, "Authentication Failed Please check your authentication code". It matches, and I have sync'd it a few times. Not sure what's up. Its the same computer I always use and this is the first time it has asked me since I logged in with glyph from day 1.

    Ps. Ive uninstalled everything and reinstalled and still nothing.
    Krius
    The Awesome
    Covenant of the Phoenix

  2. #2
    Plane Touched
    Join Date
    Oct 2010
    Posts
    256

    Default

    Can you log in to the website?

  3. #3
    Telaran akollar5's Avatar
    Join Date
    Feb 2011
    Posts
    54

    Default

    Nope. Anything with the authenticater is not allowing me.
    Last edited by akollar5; 10-17-2014 at 01:17 PM.
    Krius
    The Awesome
    Covenant of the Phoenix

  4. #4
    Plane Touched
    Join Date
    Oct 2010
    Posts
    256

    Default

    Are you sure it's the right app/id/password combo? Do you happen to have numerous accounts?

    If not, you may need to ask support to remove the authenticator from your account. Others have requested this since they had a similar issue.

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