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  Click here to go to the first Rift Team post in this thread.   Thread: Account recovery issue

  1. #1
    Soulwalker
    Join Date
    Jan 2011
    Posts
    2

    Default Account recovery issue

    I am trying to recover my account. Problem is the authenticator I used is on my old phone which no longer works. The link to remove the authenticator is no longer working and I cannot get a reply on the ticket I submitted nearly a week ago. I cannot login to direct chat as I don't have the authenticator so my hands are essentially tied until either: the remove authenticator link is restored, or I get a reply on the ticket I submitted. Any help would be greatly appreciated.

    Thank you,

    Starym

  2.   This is the last Rift Team post in this thread.   #2
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
    Posts
    2,134

    Default

    It looks like they were able to get you all fixed up. Let me know if you have any additional trouble.

    Thanks!

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