Greetings

I have a friend, who believes she not alone, having issues with logging into glyph with error "2025".

She has tried pretty much everything suggested in troubleshooting she could find, and furthermore it appears that the affecting domains (session.trionworlds.com & rift.trionworlds.com) ping/trace fine on her end.

She would have loved to have posted herself and/or contact support, but only thing she can do atm is send an email, which there appears to be a very long wait for.

She spent 12 hours over the weekend of not able to connect, and today another 5 hours.

What is going on?