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Thread: Glyph authenticator

  1. #1
    Telaran kalloch's Avatar
    Join Date
    Aug 2011
    Posts
    53

    Default Glyph authenticator

    Patron is supposed to include live chat capabilities. Guess what, live chat doesn't work.

    Tried troubleshooting Glyph Authenticator, support pages are out of date and completely worthless.

    Multiple other people completely ignored on tech support forums. I'm done with Patron status, I'll spend my money elsewhere.

    How does a tech team that makes an authenticator make no backup option to like cell-phone #, secondary email address, etc like every other authenticator? Is this amateur hour or what?
    Last edited by kalloch; 10-05-2014 at 07:29 PM.
    Sigil Mage
    T2 progression
    Kalloch@Wolfsbane
    soco (Reddit)

  2. #2
    Plane Touched Vaishevik's Avatar
    Join Date
    Jan 2012
    Posts
    296

    Default

    I can relate. My authenticator isn't working, and Trion offers several solutions; unfortunately, every single solution they suggest requires an Authentication Code to proceed. "Completely worthless" is an apt description.

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