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Thread: Help with account recovery

  1. #1
    Shadowlander
    Join Date
    Sep 2014
    Posts
    29

    Default Help with account recovery

    #140829-000173


    i wold also like a refund for the patron time i purchased since it doesn't allow me access to live support chat.

    i would like to thank trion to finally allowing me to post on the forums after denying me access for over a month.

  2. #2
    Shadowlander
    Join Date
    Sep 2014
    Posts
    29

    Default

    how long should i wait for support to get back to me with an response other than a canned one?

    its been over a month so far?

    2 months?

    6 months?

    i even bought some patron time just to be told that my live chat is canceled because i need to buy patron time?

  3. #3
    Shadowlander
    Join Date
    Sep 2014
    Posts
    29

    Default

    so frustrating. just wanted to get my toon to 60 before the new expansion.
    Status: Canceled
    You must have a recent purchase or Patron pass to access Live Chat. Please click the Request Email Response button below.

  4. #4
    Shadowlander
    Join Date
    Sep 2014
    Posts
    29

    Default

    Response By Email (GM Cilesh) (10/01/2014 08:27 PM)
    Hello .,

    Thank you for contacting us regarding RIFT.

    We appreciate you verifying your account ownership. Please update this ticket with the new email address you'd like to associate with your account. Keep in mind, no two Trion accounts can share the same email address.

    If you have any additional questions or concerns, please don't hesitate to let us know. Thank you for your continued support of Trion Worlds and for playing RIFT.

    Your reference number for this ticket is 140916-004680.

    Sincerely,

    GM Cilesh


    getting lost in the shuffle sucks.
    Status: Canceled
    You must have a recent purchase or Patron pass to access Live Chat. Please click the Request Email Response button below.

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