I am not going to complain.... I just want to be able to play, I have been waiting for almost a month to get into my account, can someone, please, PLEASE ! remove my authenticator.

Drama below:
I get a email that I had requested assistance from online support and their response was to apologize for the wait and in a nut shell hoping I was not still having the same problem. Of course I am having the same problem... I can't log into my account without the authenticator key to remove the authenticator to add a new one...... so you tell me !

Sad part, I pay for my sub.....
my 3yr old + cell phone + toilet... not a good mix, let me tell ya...