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  Click here to go to the first Rift Team post in this thread.   Thread: Authenticator Removal

  1. #1
    Soulwalker
    Join Date
    Sep 2014
    Posts
    2

    Default Authenticator Removal

    Upgraded my cell phone to iPhone 6. Backed up my 5 and traded the phone in after wiping it. Tried to restore to the 6 and says the backup is corrupt and will not restore.

    Opened a ticket to have it removed. Question Reference # 140921-000392.

    Is there any way to get this done faster? Paying for Patron and unable to login to play the games you are paying for kind of sucks.

    You guys sure do make it hard to remove it. Can't web chat because you have to login. Your help file say to click the remove authenticator link, which was removed I guess after reading another post with this same issue. They stated to post the ticket number. So that is what I am doing.

    Thank you

  2.   This is the last Rift Team post in this thread.   #2
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
    Posts
    2,134

    Default

    I am really sorry about that delay. It looks like you should be all fixed up now.


  3. #3
    Soulwalker
    Join Date
    Sep 2014
    Posts
    2

    Default

    Thank you very much.

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