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  Click here to go to the first Rift Team post in this thread.   Thread: Installer error

  1. #1
    Soulwalker
    Join Date
    Jun 2013
    Posts
    3

    Default Installer error

    Every time I try to install the game I get an error saying:

    "There was an error starting the installer (error #5020:000036B1"

    Then it goes on to ask if I want to send a report about it, so I did and that's basically it. Does anyone know what I could do to install the game?

    I also tried installing it through steam but it says "Failed to start game (Unknown error)".

    Any help would be appreciated!

  2.   This is the last Rift Team post in this thread.   #2
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
    Posts
    2,134

    Default

    What version of Windows are you using on your PC?

    Try the steps for patching RIFT from our support site. Start with the instructions to End Background Tasks, then try the installation again. If we can get the installer set up, the rest of the steps should work to get you fixed up.

    If it doesn't fix the issue, let us know!

    Thanks.
    Last edited by Fasti; 05-24-2014 at 01:29 AM.

  3. #3
    Soulwalker
    Join Date
    Jun 2013
    Posts
    3

    Default

    I should have spoke more clearly haha, I tried what I could on that link and nothing worked but it's not patching I'm having issues with, it's the installer for the patcher/launcher that won't work, it says the installer is starting and then it goes red and gives me the error, it's a shame because this is one of my favorite MMO's!
    Last edited by Masterbeast; 05-25-2014 at 08:59 PM.

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