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  Click here to go to the first Rift Team post in this thread.   Thread: Game crash when entering iron tomb

  1. #1
    Soulwalker
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    May 2014
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    Default Game crash when entering iron tomb

    Rift crashes when i try to enter iron tomb everytime. Was not like that before the 2.7
    Thanks

  2. #2
    Soulwalker
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    May 2014
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    Default

    Yeah I tried to enter dungeon with a group... and it crashed when loading the Iron Tomb dungeon and now I can't play the char anymore because every time i try to load the char it starts to load where it last was...: Iron Tomb...

    Thus resulting in always crashing when loading my char...

    I hope sincerely that something is being done about this... my char is lost in the limbo of the crashing Iron Tomb

  3. #3
    Rift Disciple wr3ckt4ngle's Avatar
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    I also began experiencing this issue last night on Deepwood server.

    I haven't tried any other dungeons, but Iron Tomb was the one I was joining when the game crashed. For about 5 minutes, any subsequent attempt to play as that toon resulted in crashing again. I logged as another toon, then logged back out and then back on again as the toon that was in the group. By that time I was no longer part of the group but had a 10 minute "Unable to join group" debuff.

    Haven't tried it since.

  4. #4
    Soulwalker
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    Default

    Same issue. This also happens for DM. Realm of the Fae and DD are fine tho.

  5. #5
    Soulwalker
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    May 2014
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    Default Dungon crashes upon entering

    Enter a dungeon, game crashes and closes game out. Restart and try to log in, goes to loading the dungeon and crashes before load. Got on alt and tried a different dungeon and crash. Now I cant log on any of my toons cause they are stuck in a dungeon. Repatched and ran the recover, along with running as admin but nothing has gotten them unstuck. Any ideas other than reinstalling the game?

  6. #6
    Soulwalker
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    May 2014
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    Default Same problem

    Same here. GET IT FIXED PWEEZE

  7.   Click here to go to the next Rift Team post in this thread.   #7
    Customer Support Specialist
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    Apr 2014
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    Default

    Sorry about the aggravation this has caused. We're looking into the crashing associated with Dungeons and Dimensions. We'll be sure to keep everyone posted regarding upcoming fixes!


    If your character is stuck, please submit a ticket and we will get you fixed up!

  8. #8
    Soulwalker Zelarus's Avatar
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    Feb 2011
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    Default same thing happened to a guildie...but worse.

    The problem is, a guild member of mine is having the same issue and they can't log into their account because of this bug. He created another account just to let me know this is happening. I told him to send a ticket to a gm from that account and perhaps you can fix his other account.

  9.   Click here to go to the next Rift Team post in this thread.   #9
    Community Manager Fasti's Avatar
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    Quote Originally Posted by Zelarus View Post
    The problem is, a guild member of mine is having the same issue and they can't log into their account because of this bug. He created another account just to let me know this is happening. I told him to send a ticket to a gm from that account and perhaps you can fix his other account.
    If anyone cannot get into the game at all, submitting a ticket is definitely the best course of action.

    Let your friend know we will get him sorted out as soon as we possibly can.

    Thanks!
    Last edited by Fasti; 05-08-2014 at 11:44 PM.

  10. #10
    Soulwalker ChiChiz's Avatar
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    May 2014
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    Default Same

    My character was fine then I queued for iron tomb, it started porting me in then just crashed and kept crashing. I entered a war front afterwards and now it continues to crash every time I die. About to send a ticket in though.

  11.   Click here to go to the next Rift Team post in this thread.   #11
    Community Manager Fasti's Avatar
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    Quote Originally Posted by ChiChiz View Post
    My character was fine then I queued for iron tomb, it started porting me in then just crashed and kept crashing. I entered a war front afterwards and now it continues to crash every time I die. About to send a ticket in though.
    We're hoping to have a fix for the crashing issue in place before too long. For now, we have to ask for your patience. Sorry about that!

    If you can't get into the game at all, make sure to include that in your ticket, so the team can get you squared away.

    Thanks!

  12. #12
    Plane Touched Iduna's Avatar
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    Oct 2013
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    Default Crash!

    Quote Originally Posted by GM Fasti View Post
    If anyone cannot get into the game at all, submitting a ticket is definitely the best course of action.

    Let your friend know we will get him sorted out as soon as we possibly can.

    Thanks!
    You have been weighed, measured, and found wanting!

  13. #13
    Telaran
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    Mar 2014
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    Default

    Quote Originally Posted by Iduna View Post
    You have been weighed, measured, and found wanting!
    the GM's try to reply ASAP, and you mock them? what kind of monster are you?

  14. #14
    Soulwalker
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    Apr 2014
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    Default

    Yeah, this is still a problem...I quede up for a dungeon for the first time, and I got kicked out. If I log in a bit after I can get back in...but when I want to do a dungeon but can't b/c of some weird bug im disappointed.

    Edit: NVM can't get back in anymore lol...
    Last edited by Otarro; 05-09-2014 at 05:23 PM.

  15. #15
    Soulwalker
    Join Date
    May 2014
    Posts
    1

    Default Same Issue

    Everytime the random que popped and it was Iron tomb it's error reported and kicked me out of the game, eventually it would kick me out of the iron tomb and send me back to where i was originally.. just now i decided to try and go in manually.. ever since my characters been stuck in the iron tomb.. and it isnt kicking itself out.. soo now i also have an unplayable character untill this problem is fixed,

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