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  Click here to go to the first Rift Team post in this thread.   Thread: 2 errors when loading into the game. please help if you can

  1. #1
    Soulwalker
    Join Date
    Apr 2014
    Posts
    4

    Default 2 errors when loading into the game. please help if you can

    i just have tried every type of answer that i could find for 4-5 hours and still it isn't fixed i would love is someone has found a way to fix this because i am about ready to give up.

    i get like 3 different errors in 3 different places when trying to load into the game. The first one is as soon as the game starts to load the game (usually stops around 9-12% and says "109: Displaying character list"), randomly it will go past this one and then I can select my character and join my server that i would like to play on. at this loading screen the game gets stuck in 2 different spots. The first one it loads all the way up to 95% and then freezes (This one says "132: Shutting down addons (next: Final Processing). If i try to reconnect to the game i get the same error as the first one (109: )

    I did get the game to work one time and got my character to level 9, but it hasn't worked since

    Here is what i have done so far:

    Uninstalled and re installed rift 4 times

    updated my graphics card drivers (NVIDIA Quadro 2000 if that helps at all)

    I have been running it on minimum graphics the entire time

    updated my directX

    tried to recover files

    i have had a friend try to log onto my desktop in order to see if it was the game or my computer and he couldn't log in either

    tried to minimize the game when it gets stuck at 95% (people said it worked for them)

    tried it on a my other laptop and it wasn't able to play it

    if there is anything at all that you think could help this issue please post because i really do want to play this game with my friends.
    Last edited by NightFront; 04-28-2014 at 01:15 PM.

  2. #2
    Soulwalker
    Join Date
    Apr 2014
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    Default Login Error

    I also get an error .... Network operation timed out. Please check your connection (Error#2025) My internet connection is fine and my friend logs in so the login server cant be down. I do not understand this.

  3. #3
    Sword of Telara
    Join Date
    Sep 2013
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    804

    Default

    Quote Originally Posted by NightFront View Post
    i get like 3 different errors in 3 different places when trying to load into the game. The first one is as soon as the game starts to load the game (usually stops around 9-12% and says "109: Displaying character list"), randomly it will go past this one and then I can select my character and join my server that i would like to play on. at this loading screen the game gets stuck in 2 different spots. The first one it loads all the way up to 95% and then freezes (This one says "132: Shutting down addons (next: Final Processing). If i try to reconnect to the game i get the same error as the first one (109: )

    I'm not really sure how to fix your problem, but just a quick note so you know, these numbers you are quoting (109, 132 etc) are not error codes, they're just telling you at what stage of loading you are, they are displayed even when you load up fine, it's just that usually the loading goes by so quick you don't see them.

    Just a quick test, find your rift.cfg file and move it out of the folder it is in (just move it to your desktop or somewhere you will find it again), then try to run the game and see if that helps.

  4. #4
    Soulwalker
    Join Date
    Apr 2014
    Posts
    4

    Default

    Quote Originally Posted by Asharoth View Post
    I'm not really sure how to fix your problem, but just a quick note so you know, these numbers you are quoting (109, 132 etc) are not error codes, they're just telling you at what stage of loading you are, they are displayed even when you load up fine, it's just that usually the loading goes by so quick you don't see them.

    Just a quick test, find your rift.cfg file and move it out of the folder it is in (just move it to your desktop or somewhere you will find it again), then try to run the game and see if that helps.
    i kinda figured that's what they were for but it was the easiest way to say where the errors were occurring. i did move the rift.cfg to my desktop and it didn't seem to help. Thank you for trying and if you have any more ideas id be willing to try them

  5. #5
    Soulwalker
    Join Date
    Apr 2014
    Posts
    4

    Default

    dont know if this helps at all either but ill add this too

    [NOT][ENG] 08:52:12.333 Starting up (0% complete)
    [NOT][ENG] 08:52:16.478 Initializing thread pool (0% complete)
    [NOT][ENG] 08:52:16.480 Initializing physics (0% complete)
    [NOT][ENG] 08:52:16.481 Initializing resource loader (1% complete)
    [NOT][ENG] 08:52:16.814 Initializing localized text (1% complete)
    [NOT][ENG] 08:52:16.818 Loading shaders (1% complete)
    [NOT][ENG] 08:52:17.145 Initializing UI (2% complete)
    [INF][ENG] 08:52:17.431 Startup phase 0
    [NOT][ENG] 08:52:17.432 Initializing sound (5% complete)
    [INF][ENG] 08:52:17.434 Startup phase 1
    [NOT][ENG] 08:52:17.435 Initializing shaders (6% complete)
    [INF][ENG] 08:52:17.435 Startup phase 2
    [NOT][ENG] 08:52:17.435 Creating scenes (9% complete)
    [INF][ENG] 08:52:17.566 Startup phase 3
    [NOT][ENG] 08:52:17.567 Initializing VFX (12% complete)
    [INF][ENG] 08:52:17.715 Startup phase 4
    [NOT][ENG] 08:52:17.717 Initializing scenes (15% complete)
    [INF][ENG] 08:52:17.717 Startup phase 5
    [INF][ENG] 08:52:17.717 Startup phase 6
    [NOT][ENG] 08:52:17.717 Starting up renderer (21% complete)
    [INF][ENG] 08:52:17.717 Startup phase 7
    [NOT][ENG] 08:52:17.717 Initializing UI (24% complete)
    [INF][ENG] 08:52:17.719 Startup phase 8
    [NOT][ENG] 08:52:17.719 Initializing client data (27% complete)
    [INF][ENG] 08:52:17.736 Startup phase 9
    [INF][ENG] 08:52:17.737 Startup phase 10
    [INF][ENG] 08:52:17.738 Startup phase 11
    [INF][ENG] 08:52:17.738 Startup phase 12
    [NOT][ENG] 08:52:17.739 Loading game data (39% complete)
    [INF][ENG] 08:52:17.842 Startup phase 13
    [NOT][ENG] 08:52:17.842 Loading game data (42% complete)
    [NOT][ENG] 08:52:17.846 Loading game data (43% complete)
    [INF][ENG] 08:52:18.491 Startup phase 14
    [NOT][ENG] 08:52:18.492 Loading game data (45% complete)
    [NOT][ENG] 08:52:18.515 Loading game data (46% complete)
    [INF][ENG] 08:52:18.516 Startup phase 15
    [NOT][ENG] 08:52:18.516 Loading game data (48% complete)
    [NOT][ENG] 08:52:18.519 Loading game data (49% complete)
    [INF][ENG] 08:52:18.538 Startup phase 16
    [NOT][ENG] 08:52:18.538 Loading game data (51% complete)
    [NOT][ENG] 08:52:18.540 Loading game data (52% complete)
    [INF][ENG] 08:52:18.622 Startup phase 17
    [NOT][ENG] 08:52:18.624 Loading game data (54% complete)
    [INF][ENG] 08:52:18.626 Startup phase 18
    [INF][ENG] 08:52:18.923 Startup phase 19
    [NOT][ENG] 08:52:19.036 Connecting to character selection server (60% complete)
    [INF][ENG] 08:52:19.037 Using selection server 208.94.27.31:6520 (208.94.27.31:6520)
    [INF][ENG] 08:52:19.037 Using selection server 208.94.27.55:6520 (208.94.27.55:6520)
    [INF][ENG] 08:52:19.037 Using selection server 208.94.27.39:6521 (208.94.27.39:6521)
    [INF][ENG] 08:52:19.037 Using selection server 208.94.27.47:6521 (208.94.27.47:6521)
    [INF][ENG] 08:52:19.066 Attempting to connect to selection server using address [208.94.27.31:6520]
    [NOT][ENG] 08:52:19.067 Connecting to character selection server at address 208.94.27.31:6520 (60% complete)
    [INF][ENG] 08:52:19.117 Successfully connected to selection server at [208.94.27.31:6520]
    [NOT][ENG] 08:52:19.118 Connected to character selection server (80% complete)
    [NOT][ENG] 08:52:19.164 Sent protocol version (84% complete)
    [NOT][ENG] 08:52:19.248 Sent protocol version (88% complete)
    [NOT][ENG] 08:52:19.252 Requested select authentication (92% complete)
    [INF][ENG] 08:52:19.411 Login request successful
    [NOT][ENG] 08:52:19.412 Selection authentication accepted (96% complete)
    [NOT][ENG] 08:52:19.413 Displaying character list (100% complete)
    [ERR][ENG] 08:52:40.827 Network Error: SelectionComponent (121):
    [NOT][ENG] 08:52:43.607 Connecting to character selection server (50% complete)
    [INF][ENG] 08:52:43.608 Using selection server 208.94.27.47:6520 (208.94.27.47:6520)
    [INF][ENG] 08:52:43.608 Using selection server 208.94.27.39:6521 (208.94.27.39:6521)
    [INF][ENG] 08:52:43.608 Using selection server 208.94.27.55:6520 (208.94.27.55:6520)
    [INF][ENG] 08:52:43.609 Using selection server 208.94.27.31:6521 (208.94.27.31:6521)
    [INF][ENG] 08:52:43.612 Attempting to connect to selection server using address [208.94.27.47:6520]
    [NOT][ENG] 08:52:43.612 Connecting to character selection server at address 208.94.27.47:6520 (50% complete)
    [INF][ENG] 08:52:43.662 Successfully connected to selection server at [208.94.27.47:6520]
    [NOT][ENG] 08:52:43.663 Connected to character selection server (75% complete)
    [NOT][ENG] 08:52:43.740 Sent protocol version (80% complete)
    [NOT][ENG] 08:52:43.811 Sent protocol version (85% complete)
    [NOT][ENG] 08:52:43.815 Requested select authentication (90% complete)
    [INF][ENG] 08:52:43.947 Login request successful
    [NOT][ENG] 08:52:43.949 Selection authentication accepted (95% complete)
    [NOT][ENG] 08:52:43.949 Displaying character list (100% complete)
    [INF][ENG] 08:52:44.149 Retrieve realm list request successful
    [INF][ENG] 08:52:44.556 Select realm request successful
    [INF][ENG] 08:52:44.738 Retrieve character list request successful
    [INF][ENG] 08:52:47.488 Select character request successful
    [NOT][ENG] 08:52:47.488 Connecting to game server (0% complete)
    [INF][ENG] 08:52:47.585 Connecting to user server at [208.94.27.48:6531]
    [NOT][ENG] 08:52:47.780 Connected to game server (10% complete)
    [NOT][ENG] 08:52:48.237 Loading map resources (20% complete)
    [NOT][ENG] 08:52:48.952 Loading map resources and addons (next: Final processing) (20% complete)
    [NOT][ENG] 08:52:48.956 Loading map resources (20% complete)
    [NOT][ENG] 08:52:48.965 Loading map resources (22% complete)
    [NOT][ENG] 08:52:48.972 Loading map resources (26% complete)
    [NOT][ENG] 08:52:48.981 Loading map resources (29% complete)
    [NOT][ENG] 08:52:48.996 Loading map resources (30% complete)
    [NOT][ENG] 08:52:49.035 Loading map resources (63% complete)
    [NOT][ENG] 08:52:49.053 Loading map resources (69% complete)
    [NOT][ENG] 08:52:49.057 Loading map resources (70% complete)
    [NOT][ENG] 08:52:49.074 Loading map resources (71% complete)
    [NOT][ENG] 08:52:49.080 Loading map resources (72% complete)
    [NOT][ENG] 08:52:49.087 Loading map resources (73% complete)
    [NOT][ENG] 08:52:49.092 Loading map resources (74% complete)
    [NOT][ENG] 08:52:49.100 Loading map resources (75% complete)
    [NOT][ENG] 08:52:49.106 Loading map resources (76% complete)
    [NOT][ENG] 08:52:49.118 Loading map resources (77% complete)
    [NOT][ENG] 08:52:49.122 Loading map resources (78% complete)
    [NOT][ENG] 08:52:49.130 Loading map resources (79% complete)
    [NOT][ENG] 08:52:49.241 Loading map resources (80% complete)
    [NOT][ENG] 08:52:49.285 Loading map resources (81% complete)
    [NOT][ENG] 08:52:49.326 Loading map resources (82% complete)
    [NOT][ENG] 08:52:49.453 Loading map resources (83% complete)
    [NOT][ENG] 08:52:49.518 Loading map resources (84% complete)
    [NOT][ENG] 08:52:49.562 Loading map resources (85% complete)
    [NOT][ENG] 08:52:49.597 Loading map resources (86% complete)
    [NOT][ENG] 08:52:49.624 Loading map resources (87% complete)
    [NOT][ENG] 08:52:49.680 Loading map resources (88% complete)
    [NOT][ENG] 08:52:49.681 Loading map resources (89% complete)
    [NOT][ENG] 08:52:49.748 Loading map resources (90% complete)
    [NOT][ENG] 08:52:49.871 Loading map resources (91% complete)
    [NOT][ENG] 08:52:49.936 Loading map resources (92% complete)
    [NOT][ENG] 08:52:49.956 Loading map resources (93% complete)
    [NOT][ENG] 08:52:50.008 Loading map resources (94% complete)
    [NOT][ENG] 08:52:50.028 Loading map resources (95% complete)
    [NOT][ENG] 08:52:50.838 Entering world (95% complete)
    [NOT][ENG] 08:53:10.384 Shutting down addons (next: Final processing) (95% complete)

  6.   This is the last Rift Team post in this thread.   #6
    Customer Support Specialist
    Join Date
    Apr 2014
    Posts
    417

    Default

    Regarding the issue where you are only able to load to 95%, we are aware of a known issue that is associated with characters. You may want to submit a help ticket, so we can check your specific character.


    However, for the 2025 error and loading difficulties, here are a few suggestions that may help!

  7. #7
    Soulwalker
    Join Date
    Apr 2014
    Posts
    4

    Default

    Quote Originally Posted by GM Domitasia View Post
    Regarding the issue where you are only able to load to 95%, we are aware of a known issue that is associated with characters. You may want to submit a help ticket, so we can check your specific character.


    However, for the 2025 error and loading difficulties, here are a few suggestions that may help!
    are they in the process of fixing the 95% character problem? if so when do you think it would be fixed? also i did submit a ticket already about the 95% problem and didnt get a response back so i came here.

  8. #8
    Sword of Telara
    Join Date
    Sep 2013
    Posts
    804

    Default

    Quote Originally Posted by NightFront View Post
    are they in the process of fixing the 95% character problem? if so when do you think it would be fixed? also i did submit a ticket already about the 95% problem and didnt get a response back so i came here.
    I think the 95% issue is less something that's wrong with the whole game and more an issue of conflicts with individual customers, it seems to be something that needs to be addressed one by one with each person experiencing it, as it looks like it's something slightly different for each person experiencing it, I wouldn't hold out for a "fix for everyone".

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