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  Click here to go to the first Rift Team post in this thread.   Thread: I submitted a ticket on March 17th, I haven't gotten a reply yet...6 days later

  1. #1
    Soulwalker
    Join Date
    Mar 2014
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    3

    Default I submitted a ticket on March 17th, I haven't gotten a reply yet...6 days later

    has anyone experienced this? How can I get a reply? How long does a ticket usually take?!

  2. #2
    Rift Master
    Join Date
    Mar 2012
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    Was the ticket over something trivial?
    Last edited by Guidinglite; 03-22-2014 at 10:54 PM.

  3. #3
    Soulwalker
    Join Date
    Mar 2014
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    Default

    Quote Originally Posted by Guidinglite View Post
    Was the ticket over something trivial?
    No it was about trying to get an account back that I don't know the email of from 2011. Which is why I let it go so long without wondering, I knew it would be a long process but this long w/o a response is pretty ridiculous

  4.   This is the last Rift Team post in this thread.   #4
    Community Manager Fasti's Avatar
    Join Date
    Mar 2013
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    2,134

    Default

    I am very sorry about the long wait. It looks like you have had a response, so go ahead and check your email or login to our support site to check on the status.

    You will need to provide some additional information to verify account ownership, but once that is squared away, you should be all set.

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