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  Click here to go to the first Rift Team post in this thread.   Thread: Removing an authenticator

  1. #1
    Soulwalker
    Join Date
    Feb 2011
    Posts
    3

    Default Removing an authenticator

    I I have recently decided to return to Rift after a long absence, however my account has an authenticator associated with it that I no longer have (my old phone).
    I noticed a similar thread and tried using the form which was was last linked however whenever I try to click on the "I no longer have access to the device to which my authenticator is attached" button nothing happens and it returns to the same page.
    I've tried using Chrome and IE but no joy. Is there anything else I can do or is this the end of my Rifting?

  2.   This is the last Rift Team post in this thread.   #2
    Community Team CM Kiwibird's Avatar
    Join Date
    Sep 2013
    Posts
    528

    Default

    Quote Originally Posted by Lyrix View Post
    I I have recently decided to return to Rift after a long absence, however my account has an authenticator associated with it that I no longer have (my old phone).
    I noticed a similar thread and tried using the form which was was last linked however whenever I try to click on the "I no longer have access to the device to which my authenticator is attached" button nothing happens and it returns to the same page.
    I've tried using Chrome and IE but no joy. Is there anything else I can do or is this the end of my Rifting?
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