+ Reply to Thread
Results 1 to 5 of 5

  Click here to go to the first Rift Team post in this thread.   Thread: Can't install the game "runtime error"

  1. #1
    Soulwalker
    Join Date
    Nov 2013
    Posts
    3

    Default Can't install the game "runtime error"

    everytime i double click the Rift-Install.exe i get this double errorCan't install the game "runtime error"-error.jpg
    i updated everything, installed every runtime (2005,2008,2010 and 2012),disabled the firewall and antivirus but nothing have changed.
    what can i do?
    i run on win7 64 bit

  2.   This is the last Rift Team post in this thread.   #2
    Customer Support Specialist GM Aithusa's Avatar
    Join Date
    Sep 2013
    Posts
    351

    Default

    I would recommend following the error and contacting our GM tech support. They should be able to get this squared away.

  3. #3
    Soulwalker
    Join Date
    Nov 2013
    Posts
    3

    Default

    thank you for the answer. i don't know what you mean by "following the error" but yesterday i sent a ticket to fix the problem.

  4. #4
    Shield of Telara Aalnyan's Avatar
    Join Date
    Sep 2010
    Location
    Oregon
    Posts
    764

    Default

    Try this. Go to your users folder then appdata then temp and hit delete to clear that folder out. After that reboot your computer and then retry installing. Sometimes setup programs try to use the same folders since some are random created and the junk in them can cause a crash like that.

  5. #5
    Soulwalker
    Join Date
    Nov 2013
    Posts
    3

    Default

    thank you,
    i tried but it didn't helped to solve the problem :\

    i am still waiting for an answer to my ticket

+ Reply to Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts