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  Click here to go to the first Rift Team post in this thread.   Thread: Windows Update happened... 8/13/13 - Rift Crashes Directly after Authentication

  1. #1
    Telaran
    Join Date
    Apr 2013
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    Default Windows Update happened... 8/13/13 - Rift Crashes Directly after Authentication

    I let Windows Update do its usual thing, and ... bam. As soon as the game would normally start to load after hitting the "Play" button after authentication, the game crashes giving me the send an error report option. Relaunching at this point repeats the crashing process.

    Any ideas on how to see what the error actually is so I can maybe go in and fix whatever Windows Update did wrong?

  2. #2
    Telaran Deson's Avatar
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    Default

    Same issue here just to confirm what was posted.

  3. #3
    Telaran
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    Going through now uninstalling and reinstalling the .Net framework stuff.

  4. #4
    Shield of Telara Isadore's Avatar
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    Yep, I had 12 windows updates(many of them for security). Can no longer play the game...just crashes to desktop after I hit play and send a report. Tried logging in as guest as well, no go.

    Have not tried to uninstall/rollback yet.
    Last edited by Isadore; 08-13-2013 at 10:38 AM.

  5. #5
    Shield of Telara Isadore's Avatar
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    Quote Originally Posted by Tiggz View Post
    Going through now uninstalling and reinstalling the .Net framework stuff.
    Come back and tell us if it worked and what you uninstalled.

  6. #6
    Telaran
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    So far repairing .Net framework has had no effect. Working on the others.

  7. #7
    Shadowlander RaZeHaVoC's Avatar
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    Jan 2011
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    Default bump!

    Same here, i played no problem yesterday. Today i had a windows update that required a reboot and after that i can't log into the game! The game keeps crashing from the launcher. I can't even get to the character screen. I log in, hit "Play" the screen starts to load the game and then closes and I get a message that the game has crashed and to close or restart ...I've tried logging into my other games and had no problems so it seems to be only with Rift...a Dev response or acknowledgement would be nice please!?...

  8. #8
    Soulwalker
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    Aug 2013
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    I have exactly the same problem. Updated then started to crash I'm considering rolling back the windows updates.

    I'm sure it is the .net patch.

  9. #9
    Telaran
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    Doesn't appear to be the .NET stuff. I uninstalled and reinstalled some older versions in the past 10 minutes and its doing the same thing. I think whatever Windows Update did, it ended up corrupting something in the process but I can't see what the GD error message is that its reporting back. Frustrating.

    Rolling back, that should fix the problem...hopefully.

  10. #10
    Soulwalker
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    Aug 2013
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    Thanks for the feedback. I'm installing the new Catalyst Drivers now to see if that helps.

  11. #11
    Soulwalker
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    Aug 2013
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    Ok That did not help either. Rolling back on the Update.

    Does anybody know how to see the Rift Error log?

  12. #12
    Telaran
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    Apr 2013
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    Rolling back didn't work. Going through now and manually uninstalling everything that was installed today. Oh the fun times.

  13. #13
    Soulwalker
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    Quote Originally Posted by Tiggz View Post
    Rolling back didn't work. Going through now and manually uninstalling everything that was installed today. Oh the fun times.
    Doing the same... Removing one by one will last forever...

  14. #14
    Telaran
    Join Date
    Jun 2010
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    same as the others here. Game was running fine earlier this morning then the Windows Update hit and now game crashes after initial log in, never makes it to character select.
    4EVER!

  15. #15
    Soulwalker
    Join Date
    Aug 2013
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    Also getting error message when pressing play after 8/13 Windows update.

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