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Thread: "New Security Policy"

  1. #1
    Soulwalker
    Join Date
    Jun 2013
    Posts
    1

    Default "New Security Policy"

    Hi guys, I believe I made this account about a year ago and I am currently trying to log in the trionworlds website. Upon signing I receive this message:

    "For your protection, we have upgraded our account security requirements and now require you to re-enter a new password and choose new secret questions and answers.
    We have sent a new message to the email address associated with your account. Please respond to this message from Trion Worlds Support (noreply@trionworlds.com) to continue with this quick process."

    However, when I click the link I am given I am presented with this:

    "The verification token you provided is invalid, expired or your account has already been upgraded to the latest security requirements."

    I have gone through this process multiple times only to reach the same end result.

  2. #2
    Telaran BoredomRuler's Avatar
    Join Date
    Jun 2013
    Posts
    55

    Default

    I had the same issue a few months ago, called customer support and they had it fixed in a matter of minutes.

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