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Thread: Rift Patch Updating

  1. #1
    Soulwalker
    Join Date
    May 2012
    Posts
    1

    Default Rift Patch Updating

    When I tried to laund my Rift game this afternoon, i received this notification.

    Rift Patch Needs Updating, Update Now? Normal enough for me since I have been playing the game since August 2011. The following occurred during the update:

    The updater ran as normal but did not finish as usual by launching into the game. I received a "suspicious file activity" notice from the File Insight routine of my Norton Virus system functionally deleting the "riftpatchlive.exe". Not sure what is different, but when I attempted to execute the game after the failure, the shortcut on my desktop said the file had been modified or moved. I went to the Rift directory and attempted to execute within the file structure and received unable to open for writing "riftpatcherrorhandler.exe". i deleted the file and attempted it again. Same results. I also noticed an rift_error_handler process begins each time it attempt the operation, but does not terminate properly.

    I have an online backup of the last rift patcher update, so I moved a copy to the primary location and attempted the run the game. Started in the same manner with the same results. Can anyone help me with what I should not next?

    Thanks

  2. #2
    Soulwalker
    Join Date
    Mar 2012
    Posts
    3

    Default Same problem

    Quote Originally Posted by robertsth View Post
    When I tried to laund my Rift game this afternoon, i received this notification.

    Rift Patch Needs Updating, Update Now? Normal enough for me since I have been playing the game since August 2011. The following occurred during the update:

    The updater ran as normal but did not finish as usual by launching into the game. I received a "suspicious file activity" notice from the File Insight routine of my Norton Virus system functionally deleting the "riftpatchlive.exe". Not sure what is different, but when I attempted to execute the game after the failure, the shortcut on my desktop said the file had been modified or moved. I went to the Rift directory and attempted to execute within the file structure and received unable to open for writing "riftpatcherrorhandler.exe". i deleted the file and attempted it again. Same results. I also noticed an rift_error_handler process begins each time it attempt the operation, but does not terminate properly.

    I have an online backup of the last rift patcher update, so I moved a copy to the primary location and attempted the run the game. Started in the same manner with the same results. Can anyone help me with what I should not next?

    Thanks
    Yes, I have exactly the same problem and I am running Nortons

  3. #3
    Ascendant
    Join Date
    Mar 2011
    Posts
    2,291

    Default

    Quote Originally Posted by robertsth View Post
    When I tried to laund my Rift game this afternoon, i received this notification.

    Rift Patch Needs Updating, Update Now? Normal enough for me since I have been playing the game since August 2011. The following occurred during the update:

    The updater ran as normal but did not finish as usual by launching into the game. I received a "suspicious file activity" notice from the File Insight routine of my Norton Virus system functionally deleting the "riftpatchlive.exe". Not sure what is different, but when I attempted to execute the game after the failure, the shortcut on my desktop said the file had been modified or moved. I went to the Rift directory and attempted to execute within the file structure and received unable to open for writing "riftpatcherrorhandler.exe". i deleted the file and attempted it again. Same results. I also noticed an rift_error_handler process begins each time it attempt the operation, but does not terminate properly.

    I have an online backup of the last rift patcher update, so I moved a copy to the primary location and attempted the run the game. Started in the same manner with the same results. Can anyone help me with what I should not next?

    Thanks
    My Norton Sonar removed the Rift Patcher cus it said it was acting suspiciously and so now I cannot play the game as it will not launch the game. And I tried to rerun the process and Norton again stomped in and deleted the Rift Patcher. I cannot play the game now it will not launch. So why is that ?

  4. #4
    Soulwalker
    Join Date
    Mar 2012
    Posts
    3

    Default fixed

    Quote Originally Posted by Ajhal View Post
    My Norton Sonar removed the Rift Patcher cus it said it was acting suspiciously and so now I cannot play the game as it will not launch the game. And I tried to rerun the process and Norton again stomped in and deleted the Rift Patcher. I cannot play the game now it will not launch. So why is that ?
    I reinstated the file from quarantine and turned off sonar, its now downloading

  5. #5
    Soulwalker
    Join Date
    Mar 2012
    Posts
    3

    Default

    Quote Originally Posted by Pyrot View Post
    I reinstated the file from quarantine and turned off sonar, its now downloading
    tell norton to not let sonar block the file in future

  6. #6
    Shadowlander
    Join Date
    Oct 2011
    Posts
    39

    Default Live update and Norton

    Norton is not letting new update work.

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