+ Reply to Thread
Results 1 to 11 of 11

Thread: unable to connect to character screen since hotfix

  1. #1
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default unable to connect to character screen since hotfix

    As per title really....

    Got in from work, applied the hotfix, pressed play and subsequently stuck on the loading screen, usually gets to around 63%. Past 3 hours its been like that, my server is up and running too it seems.

    Anyone else have this issue or know how to fix it?

  2. #2
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    still have the problem.. Here is my Rift log...


    [NOT][ENG] 15:19:18.621 Starting up (0% complete)
    [NOT][ENG] 15:19:18.663 Initializing physics (0% complete)
    [NOT][ENG] 15:19:18.664 Initializing resource loader (1% complete)
    [NOT][ENG] 15:19:18.765 Initializing localized text (1% complete)
    [NOT][ENG] 15:19:18.767 Loading shaders (1% complete)
    [NOT][ENG] 15:19:19.022 Initializing UI (2% complete)
    [INF][ENG] 15:19:19.251 Startup phase 0
    [NOT][ENG] 15:19:19.251 Initializing sound (5% complete)
    [INF][ENG] 15:19:19.252 Startup phase 1
    [NOT][ENG] 15:19:19.253 Initializing shaders (6% complete)
    [INF][ENG] 15:19:19.256 Startup phase 2
    [NOT][ENG] 15:19:19.256 Creating scenes (9% complete)
    [INF][ENG] 15:19:19.393 Startup phase 3
    [NOT][ENG] 15:19:19.393 Initializing VFX (12% complete)
    [INF][ENG] 15:19:19.475 Startup phase 4
    [NOT][ENG] 15:19:19.475 Initializing scenes (15% complete)
    [INF][ENG] 15:19:19.476 Startup phase 5
    [INF][ENG] 15:19:19.476 Startup phase 6
    [NOT][ENG] 15:19:19.476 Starting up renderer (21% complete)
    [INF][ENG] 15:19:19.476 Startup phase 7
    [NOT][ENG] 15:19:19.476 Initializing UI (24% complete)
    [INF][ENG] 15:19:19.478 Startup phase 8
    [NOT][ENG] 15:19:19.478 Initializing client data (27% complete)
    [INF][ENG] 15:19:19.490 Startup phase 9
    [INF][ENG] 15:19:19.490 Startup phase 10
    [INF][ENG] 15:19:19.490 Startup phase 11
    [INF][ENG] 15:19:19.490 Startup phase 12
    [NOT][ENG] 15:19:19.491 Loading game data (39% complete)
    [INF][ENG] 15:19:19.530 Startup phase 13
    [NOT][ENG] 15:19:19.530 Loading game data (42% complete)
    [NOT][ENG] 15:19:19.540 Loading game data (43% complete)
    [INF][ENG] 15:19:19.810 Startup phase 14
    [NOT][ENG] 15:19:19.810 Loading game data (45% complete)
    [NOT][ENG] 15:19:19.816 Loading game data (46% complete)
    [INF][ENG] 15:19:19.816 Startup phase 15
    [NOT][ENG] 15:19:19.816 Loading game data (48% complete)
    [NOT][ENG] 15:19:19.817 Loading game data (49% complete)
    [INF][ENG] 15:19:19.823 Startup phase 16
    [NOT][ENG] 15:19:19.823 Loading game data (51% complete)
    [NOT][ENG] 15:19:19.824 Loading game data (52% complete)
    [INF][ENG] 15:19:19.875 Startup phase 17
    [NOT][ENG] 15:19:19.875 Loading game data (54% complete)
    [INF][ENG] 15:19:19.875 Startup phase 18
    [INF][ENG] 15:19:19.875 Startup phase 19
    [NOT][ENG] 15:19:19.883 Connecting to character selection server (60% complete)
    [INF][ENG] 15:19:19.884 Using selection server 193.105.173.48:6520 (193.105.173.48:6520)
    [INF][ENG] 15:19:19.884 Using selection server 193.105.173.128:6520 (193.105.173.128:6520)
    [INF][ENG] 15:19:19.884 Using selection server 193.105.173.96:6520 (193.105.173.96:6520)
    [INF][ENG] 15:19:19.884 Using selection server 193.105.173.80:6520 (193.105.173.80:6520)
    [INF][ENG] 15:19:19.903 Attempting to connect to selection server using address [193.105.173.48:6520]
    [NOT][ENG] 15:19:19.904 Connecting to character selection server at address 193.105.173.48:6520 (60% complete)
    [INF][ENG] 15:19:24.903 Failed to connect to selection server at [193.105.173.48:6520]
    [INF][ENG] 15:19:24.904 Attempting to connect to selection server using address [193.105.173.128:6520]
    [NOT][ENG] 15:19:24.904 Connecting to character selection server at address 193.105.173.128:6520 (62% complete)
    [INF][ENG] 15:19:29.904 Failed to connect to selection server at [193.105.173.128:6520]
    [INF][ENG] 15:19:29.904 Attempting to connect to selection server using address [193.105.173.96:6520]
    [NOT][ENG] 15:19:29.904 Connecting to character selection server at address 193.105.173.96:6520 (64% complete)
    [INF][ENG] 15:19:34.905 Failed to connect to selection server at [193.105.173.96:6520]
    [INF][ENG] 15:19:34.905 Attempting to connect to selection server using address [193.105.173.80:6520]
    [NOT][ENG] 15:19:34.905 Connecting to character selection server at address 193.105.173.80:6520 (66% complete)
    [INF][ENG] 15:19:39.905 Failed to connect to selection server at [193.105.173.80:6520]
    [INF][ENG] 15:19:39.905 Attempting to connect to selection server using address [193.105.173.48:80]
    [NOT][ENG] 15:19:39.905 Connecting to character selection server at alternate address 193.105.173.48:80 (68% complete)
    [INF][ENG] 15:19:44.905 Failed to connect to selection server at [193.105.173.48:80]
    [INF][ENG] 15:19:44.905 Attempting to connect to selection server using address [193.105.173.128:80]
    [NOT][ENG] 15:19:44.905 Connecting to character selection server at alternate address 193.105.173.128:80 (70% complete)
    [INF][ENG] 15:19:49.906 Failed to connect to selection server at [193.105.173.128:80]
    [INF][ENG] 15:19:49.906 Attempting to connect to selection server using address [193.105.173.96:80]
    [NOT][ENG] 15:19:49.907 Connecting to character selection server at alternate address 193.105.173.96:80 (72% complete)
    [INF][ENG] 15:19:54.906 Failed to connect to selection server at [193.105.173.96:80]
    [INF][ENG] 15:19:54.906 Attempting to connect to selection server using address [193.105.173.80:80]
    [NOT][ENG] 15:19:54.907 Connecting to character selection server at alternate address 193.105.173.80:80 (74% complete)
    [INF][ENG] 15:20:00.312 Failed to connect to selection server at [193.105.173.80:80]
    [WRN][ENG] 15:20:00.312 Failed to connect to selection server using any address

  3. #3
    Soulwalker
    Join Date
    Sep 2011
    Posts
    12

    Default

    had same checked my msconfig turns out rift had a program that was shut down once i enabled it presto!!!

  4. #4
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    Quote Originally Posted by rpddink View Post
    had same checked my msconfig turns out rift had a program that was shut down once i enabled it presto!!!
    Not sure what you mean here. can you be more specific? I looked at my msconfig and couldn't make head nor tail of it!

  5. #5
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    UPDATE: logged in this morning, applied the latest hotfix, got to character screen fine.

    Must have been a latency issue that the latest hotfix corrected.

  6. #6
    Rift Disciple
    Join Date
    Mar 2011
    Posts
    119

    Default

    have the same here (Based in the UK, with BTOpenworld), I managed to get to the Char select screen, but when selecting my char I got "Failed to connect to game server", I'm on Riptalon, although I can connect to other servers where my other toons are located. (Riptalon isn't down though) shutdown, did a reboot and when I try and login all I get is and error (1016) it might be a problem with BT. Not entirely sure though.

    Here is my log,

    Code:
    [NOT][ENG] 10:59:54.875 Starting up (0% complete)
    [NOT][ENG] 10:59:55.031 Initializing physics (0% complete)
    [NOT][ENG] 10:59:55.062 Initializing resource loader (1% complete)
    [NOT][ENG] 10:59:55.343 Initializing localized text (1% complete)
    [NOT][ENG] 10:59:55.343 Loading shaders (1% complete)
    [NOT][ENG] 10:59:56.968 Initializing UI (2% complete)
    [INF][ENG] 10:59:57.828 Startup phase 0
    [NOT][ENG] 10:59:57.828 Initializing sound (5% complete)
    [INF][ENG] 10:59:57.828 Startup phase 1
    [NOT][ENG] 10:59:57.828 Initializing shaders (6% complete)
    [INF][ENG] 10:59:57.828 Startup phase 2
    [NOT][ENG] 10:59:57.828 Creating scenes (9% complete)
    [INF][ENG] 10:59:58.109 Startup phase 3
    [NOT][ENG] 10:59:58.109 Initializing VFX (12% complete)
    [INF][ENG] 10:59:58.296 Startup phase 4
    [NOT][ENG] 10:59:58.296 Initializing scenes (15% complete)
    [INF][ENG] 10:59:58.296 Startup phase 5
    [INF][ENG] 10:59:58.296 Startup phase 6
    [NOT][ENG] 10:59:58.296 Starting up renderer (21% complete)
    [INF][ENG] 10:59:58.296 Startup phase 7
    [NOT][ENG] 10:59:58.296 Initializing UI (24% complete)
    [INF][ENG] 10:59:58.296 Startup phase 8
    [NOT][ENG] 10:59:58.296 Initializing client data (27% complete)
    [INF][ENG] 10:59:58.328 Startup phase 9
    [INF][ENG] 10:59:58.328 Startup phase 10
    [INF][ENG] 10:59:58.328 Startup phase 11
    [INF][ENG] 10:59:58.328 Startup phase 12
    [NOT][ENG] 10:59:58.328 Loading game data (39% complete)
    [INF][ENG] 10:59:58.421 Startup phase 13
    [NOT][ENG] 10:59:58.437 Loading game data (42% complete)
    [NOT][ENG] 10:59:58.453 Loading game data (43% complete)
    [INF][ENG] 10:59:59.343 Startup phase 14
    [NOT][ENG] 10:59:59.343 Loading game data (45% complete)
    [NOT][ENG] 10:59:59.359 Loading game data (46% complete)
    [INF][ENG] 10:59:59.359 Startup phase 15
    [NOT][ENG] 10:59:59.359 Loading game data (48% complete)
    [NOT][ENG] 10:59:59.359 Loading game data (49% complete)
    [INF][ENG] 10:59:59.375 Startup phase 16
    [NOT][ENG] 10:59:59.375 Loading game data (51% complete)
    [NOT][ENG] 10:59:59.375 Loading game data (52% complete)
    [INF][ENG] 10:59:59.500 Startup phase 17
    [NOT][ENG] 10:59:59.500 Loading game data (54% complete)
    [INF][ENG] 10:59:59.500 Startup phase 18
    [INF][ENG] 10:59:59.500 Startup phase 19
    [NOT][ENG] 10:59:59.515 Connecting to character selection server (60% complete)
    [INF][ENG] 10:59:59.515 Using selection server 193.105.173.80:6520 (193.105.173.80:6520)
    [INF][ENG] 10:59:59.515 Using selection server 193.105.173.48:6521 (193.105.173.48:6521)
    [INF][ENG] 10:59:59.515 Using selection server 193.105.173.96:6521 (193.105.173.96:6521)
    [INF][ENG] 10:59:59.515 Using selection server 193.105.173.128:6521 (193.105.173.128:6521)
    [INF][ENG] 10:59:59.531 Attempting to connect to selection server using address [193.105.173.80:6520]
    [NOT][ENG] 10:59:59.531 Connecting to character selection server at address 193.105.173.80:6520 (60% complete)
    [INF][ENG] 10:59:59.578 Successfully connected to selection server at [193.105.173.80:6520]
    [NOT][ENG] 10:59:59.578 Connected to character selection server (80% complete)
    [NOT][ENG] 10:59:59.687 Sent protocol version (84% complete)
    [NOT][ENG] 10:59:59.765 Sent protocol version (88% complete)
    [NOT][ENG] 10:59:59.765 Requested select authentication (92% complete)
    [INF][ENG] 10:59:59.828 Login request successful
    [NOT][ENG] 10:59:59.828 Selection authentication accepted (96% complete)
    [NOT][ENG] 10:59:59.828 Displaying character list (100% complete)
    [INF][ENG] 10:59:59.937 Retrieve realm list request successful
    [INF][ENG] 11:00:01.343 Select realm request successful
    [INF][ENG] 11:00:01.640 Retrieve character list request successful
    [INF][ENG] 11:00:17.187 Select character request successful
    [NOT][ENG] 11:00:17.187 Connecting to game server (0% complete)
    [INF][ENG] 11:00:17.390 Connecting to user server at [193.105.173.90:6535]
    [INF][ENG] 11:00:27.406 Failed to connect to game server
    [NOT][ENG] 11:00:30.421 Connecting to character selection server (50% complete)
    [INF][ENG] 11:00:30.421 Using selection server 193.105.173.96:6520 (193.105.173.96:6520)
    [INF][ENG] 11:00:30.421 Using selection server 193.105.173.48:6520 (193.105.173.48:6520)
    [INF][ENG] 11:00:30.421 Using selection server 193.105.173.128:6520 (193.105.173.128:6520)
    [INF][ENG] 11:00:30.421 Using selection server 193.105.173.80:6520 (193.105.173.80:6520)
    [INF][ENG] 11:00:30.421 Attempting to connect to selection server using address [193.105.173.96:6520]
    [NOT][ENG] 11:00:30.421 Connecting to character selection server at address 193.105.173.96:6520 (50% complete)
    [INF][ENG] 11:00:30.453 Successfully connected to selection server at [193.105.173.96:6520]
    [NOT][ENG] 11:00:30.453 Connected to character selection server (75% complete)
    [NOT][ENG] 11:00:30.609 Sent protocol version (80% complete)
    [NOT][ENG] 11:00:30.671 Sent protocol version (85% complete)
    [NOT][ENG] 11:00:30.671 Requested select authentication (90% complete)
    [INF][ENG] 11:00:30.718 Login request successful
    [NOT][ENG] 11:00:30.734 Selection authentication accepted (95% complete)
    [NOT][ENG] 11:00:30.734 Displaying character list (100% complete)
    [INF][ENG] 11:00:30.812 Retrieve realm list request successful
    [INF][ENG] 11:00:31.437 Select realm request successful
    [INF][ENG] 11:00:31.562 Retrieve character list request successful
    [INF][ENG] 11:01:35.687 Select character request successful
    [NOT][ENG] 11:01:35.687 Connecting to game server (0% complete)
    [INF][ENG] 11:01:35.875 Connecting to user server at [193.105.173.90:6534]
    [INF][ENG] 11:01:45.875 Failed to connect to game server
    [NOT][ENG] 11:01:47.562 Connecting to character selection server (50% complete)
    [INF][ENG] 11:01:47.562 Using selection server 193.105.173.80:6520 (193.105.173.80:6520)
    [INF][ENG] 11:01:47.562 Using selection server 193.105.173.96:6521 (193.105.173.96:6521)
    [INF][ENG] 11:01:47.562 Using selection server 193.105.173.128:6520 (193.105.173.128:6520)
    [INF][ENG] 11:01:47.562 Using selection server 193.105.173.48:6520 (193.105.173.48:6520)
    [INF][ENG] 11:01:47.562 Attempting to connect to selection server using address [193.105.173.80:6520]
    [NOT][ENG] 11:01:47.578 Connecting to character selection server at address 193.105.173.80:6520 (50% complete)
    [INF][ENG] 11:01:47.609 Successfully connected to selection server at [193.105.173.80:6520]
    [NOT][ENG] 11:01:47.609 Connected to character selection server (75% complete)
    [NOT][ENG] 11:01:47.703 Sent protocol version (80% complete)
    [NOT][ENG] 11:01:47.781 Sent protocol version (85% complete)
    [NOT][ENG] 11:01:47.781 Requested select authentication (90% complete)
    [INF][ENG] 11:01:47.843 Login request successful
    [NOT][ENG] 11:01:47.843 Selection authentication accepted (95% complete)
    [NOT][ENG] 11:01:47.843 Displaying character list (100% complete)
    [INF][ENG] 11:01:47.921 Retrieve realm list request successful
    [INF][ENG] 11:01:48.546 Select realm request successful
    [INF][ENG] 11:01:48.671 Retrieve character list request successful
    [INF][ENG] 11:01:52.343 Select character request successful
    [NOT][ENG] 11:01:52.343 Connecting to game server (0% complete)
    [INF][ENG] 11:01:52.515 Connecting to user server at [193.105.173.90:6534]
    [INF][ENG] 11:02:02.515 Failed to connect to game server
    [NOT][ENG] 11:02:03.781 Connecting to character selection server (50% complete)
    [INF][ENG] 11:02:03.781 Using selection server 193.105.173.96:6520 (193.105.173.96:6520)
    [INF][ENG] 11:02:03.781 Using selection server 193.105.173.48:6520 (193.105.173.48:6520)
    [INF][ENG] 11:02:03.781 Using selection server 193.105.173.128:6521 (193.105.173.128:6521)
    [INF][ENG] 11:02:03.781 Using selection server 193.105.173.80:6520 (193.105.173.80:6520)
    [INF][ENG] 11:02:03.781 Attempting to connect to selection server using address [193.105.173.96:6520]
    [NOT][ENG] 11:02:03.781 Connecting to character selection server at address 193.105.173.96:6520 (50% complete)
    [INF][ENG] 11:02:03.828 Successfully connected to selection server at [193.105.173.96:6520]
    [NOT][ENG] 11:02:03.828 Connected to character selection server (75% complete)
    [NOT][ENG] 11:02:04.062 Sent protocol version (80% complete)
    [NOT][ENG] 11:02:04.125 Sent protocol version (85% complete)
    [NOT][ENG] 11:02:04.125 Requested select authentication (90% complete)
    [INF][ENG] 11:02:04.171 Login request successful
    [NOT][ENG] 11:02:04.171 Selection authentication accepted (95% complete)
    [NOT][ENG] 11:02:04.171 Displaying character list (100% complete)
    [INF][ENG] 11:02:04.265 Retrieve realm list request successful
    [INF][ENG] 11:02:04.765 Select realm request successful
    [INF][ENG] 11:02:05.062 Retrieve character list request successful
    Last edited by Nissassa; 10-14-2011 at 03:03 AM.
    Insanity: doing the same thing over and over again and expecting different results.

  7. #7
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    Well lo and behold, the very latest hotfix is applied and guess what? Stuck at 63% again!

    Wonder if I will get any free time after this!

  8. #8
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    ok, so still can't login.

    I'm wondering if it has anything to do with Steam so downloading the digital version on the Rift website as I write this to see if it makes any difference.

    If anyone is interested I will post with the results

  9. #9
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    Well it looks as though Steam was the issue....downloaded the client from Rift website and having no problems whatsoever.

    Maybe Trion need to look at Steam compatibility when they release a hotfix.

  10. #10
    Soulwalker Vdain's Avatar
    Join Date
    Feb 2011
    Posts
    1

    Default

    Pretty much the same thing here.

    Code:
    [NOT][ENG] 19:23:36.296 Starting up (0% complete)
    [NOT][ENG] 19:23:36.390 Initializing physics (0% complete)
    [NOT][ENG] 19:23:36.421 Initializing resource loader (1% complete)
    [NOT][ENG] 19:23:36.609 Initializing localized text (1% complete)
    [NOT][ENG] 19:23:36.609 Loading shaders (1% complete)
    [NOT][ENG] 19:23:36.953 Initializing UI (2% complete)
    [INF][ENG] 19:23:37.625 Startup phase 0
    [NOT][ENG] 19:23:37.640 Initializing sound (5% complete)
    [INF][ENG] 19:23:37.656 Startup phase 1
    [NOT][ENG] 19:23:37.656 Initializing shaders (6% complete)
    [INF][ENG] 19:23:37.656 Startup phase 2
    [NOT][ENG] 19:23:37.656 Creating scenes (9% complete)
    [INF][ENG] 19:23:37.937 Startup phase 3
    [NOT][ENG] 19:23:37.937 Initializing VFX (12% complete)
    [INF][ENG] 19:23:38.046 Startup phase 4
    [NOT][ENG] 19:23:38.046 Initializing scenes (15% complete)
    [INF][ENG] 19:23:38.046 Startup phase 5
    [INF][ENG] 19:23:38.046 Startup phase 6
    [NOT][ENG] 19:23:38.046 Starting up renderer (21% complete)
    [INF][ENG] 19:23:38.046 Startup phase 7
    [NOT][ENG] 19:23:38.046 Initializing UI (24% complete)
    [INF][ENG] 19:23:38.062 Startup phase 8
    [NOT][ENG] 19:23:38.062 Initializing client data (27% complete)
    [INF][ENG] 19:23:38.078 Startup phase 9
    [INF][ENG] 19:23:38.078 Startup phase 10
    [INF][ENG] 19:23:38.078 Startup phase 11
    [INF][ENG] 19:23:38.078 Startup phase 12
    [NOT][ENG] 19:23:38.078 Loading game data (39% complete)
    [INF][ENG] 19:23:38.125 Startup phase 13
    [NOT][ENG] 19:23:38.125 Loading game data (42% complete)
    [NOT][ENG] 19:23:38.140 Loading game data (43% complete)
    [INF][ENG] 19:23:38.687 Startup phase 14
    [NOT][ENG] 19:23:38.687 Loading game data (45% complete)
    [NOT][ENG] 19:23:38.703 Loading game data (46% complete)
    [INF][ENG] 19:23:38.703 Startup phase 15
    [NOT][ENG] 19:23:38.703 Loading game data (48% complete)
    [NOT][ENG] 19:23:38.703 Loading game data (49% complete)
    [INF][ENG] 19:23:38.718 Startup phase 16
    [NOT][ENG] 19:23:38.718 Loading game data (51% complete)
    [NOT][ENG] 19:23:38.718 Loading game data (52% complete)
    [INF][ENG] 19:23:38.781 Startup phase 17
    [NOT][ENG] 19:23:38.781 Loading game data (54% complete)
    [INF][ENG] 19:23:38.781 Startup phase 18
    [INF][ENG] 19:23:38.781 Startup phase 19
    [NOT][ENG] 19:23:38.796 Connecting to character selection server (60% complete)
    [INF][ENG] 19:23:38.796 Using selection server 208.94.27.79:6521 (208.94.27.79:6521)
    [INF][ENG] 19:23:38.796 Using selection server 208.94.27.47:6521 (208.94.27.47:6521)
    [INF][ENG] 19:23:38.796 Using selection server 208.94.27.63:6520 (208.94.27.63:6520)
    [INF][ENG] 19:23:38.796 Using selection server 208.94.27.31:6521 (208.94.27.31:6521)
    [INF][ENG] 19:23:38.859 Attempting to connect to selection server using address [208.94.27.79:6521]
    [NOT][ENG] 19:23:39.156 Connecting to character selection server at address 208.94.27.79:6521 (60% complete)
    [INF][ENG] 19:23:40.765 Successfully connected to selection server at [208.94.27.79:6521]
    [NOT][ENG] 19:23:40.765 Connected to character selection server (80% complete)
    [NOT][ENG] 19:23:40.843 Sent protocol version (84% complete)
    [NOT][ENG] 19:23:41.640 Sent protocol version (88% complete)
    [NOT][ENG] 19:23:41.640 Requested select authentication (92% complete)
    [ERR][ENG] 19:23:42.125 Login request failed with error incorrect-ip-address

  11. #11
    Soulwalker
    Join Date
    Mar 2011
    Posts
    12

    Default

    Ok......brand new hotfix applied. NOT using Steam version anymore and back to the stuck on the 63% loading again.

    Patience has run out so I'm sorry Trion but you and I will be parting company today.... sub cancelled!

+ Reply to Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts