So my roommate has a mobile authenticator on his droid phone; his phone firmware updated today and he just now found the hours for customer service... He can't play until 11 AM tomorrow EST!?? Trion has been great with being able to actually get a person when you call, but there has to be some kind of option for people to correct this issue after hours. I mean, we are adults with lives outside the game and often are not starting to play until 9 or 10 PM CST.
Trion...c'mon throw us a bone here...