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Thread: Authenticator removed from account, can no longer log in

  1. #1
    Soulwalker Smappy's Avatar
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    Default Authenticator removed from account, can no longer log in

    So I go to log in just now and get error 2001, authentication failed, over and over. Getting pissy I slowly peck out the password and the security code 5 more times. again each time error 2001.

    So I go and see if I can log into account management on the website. No problem there. However! My account no longer show a registered authenticator. WTF. Try logging in to the client without a security code. Nogo. Try getting a new code to register my app, nogo, this device is already registered to an account. NO ****.

    So now my account is flagged as needing an authenticator, without having one and is sitting in limbo.

  2. #2
    Soulwalker
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    Quote Originally Posted by Smappy View Post
    So I go to log in just now and get error 2001, authentication failed, over and over. Getting pissy I slowly peck out the password and the security code 5 more times. again each time error 2001.

    So I go and see if I can log into account management on the website. No problem there. However! My account no longer show a registered authenticator. WTF. Try logging in to the client without a security code. Nogo. Try getting a new code to register my app, nogo, this device is already registered to an account. NO ****.

    So now my account is flagged as needing an authenticator, without having one and is sitting in limbo.
    Exactly same problem here. I noticed after I updated Iphone (couple days without playing)

    Just waiting 9Am EST, and hoping my english or their spanish is good enough. (I opened Cust Service, and got a phone request update)

    PD. And hy home ip is banned to log in account service, btw. Have to log using 3g connection.
    Last edited by Tarambana; 05-09-2011 at 01:38 AM.

  3. #3
    Soulwalker Smappy's Avatar
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    This is ******ed, account management still shows no authenticator registered, but, after uninstalling and reinstalling the app on my Iphone, it let me log into the client.

  4. #4
    Soulwalker
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    May 2011
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    Quote Originally Posted by Smappy View Post
    This is ******ed, account management still shows no authenticator registered, but, after uninstalling and reinstalling the app on my Iphone, it let me log into the client.
    It didn't work for me

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