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Thread: Login Screen Crash -

  1. #1
    Shadowlander regentwill's Avatar
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    Default Login Screen Crash -

    Hi all,

    I run Windows Vista and have been playing RIFT since Beta 4 with no error. I tried to log in, and it immediately crashes, goes to a "not responding" error window. If I go to run as Administrator I can get to the login screen and login, but when I hit update it immediately crashes with a "Not responding" error window for the patcher.

    If I run live patcher directly from the file, it loads the bar but once it gets to 100% complete it crashes to "not responding" error.

    For internet, I have Zeta Broadband and I use Firefox, Rift is set to exception on all my firewall and antivirus software. I can't use recovery, but I tried a reinstall.

    Other games are working just fine. Only Rift, and only since the patch, do I have this error.

    I tried the method of changing the file for HOST that was mentioned earlier, and that did not work.

    I tried the method of disconnecting the internet, starting up, loading past the errors then reconnecting and that did not work.

    Rescue me!

  2. #2
    Shadowlander regentwill's Avatar
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    Does anyone know if tech or support works on the weekends, or am I waiting till Monday for a response?

  3. #3
    Shadowlander regentwill's Avatar
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    I am filled with the sad

  4. #4
    Shadowlander regentwill's Avatar
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    No one has any ideas? I haven't heard from support yet, it's been about 76 hours.

  5. #5
    Ascendant ThatTomGuy's Avatar
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    Default

    Error logs it makes would be most helpful

  6. #6
    Shadowlander regentwill's Avatar
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    How do I acquire such a thing?

  7. #7
    Ascendant ThatTomGuy's Avatar
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    Quote Originally Posted by regentwill View Post
    How do I acquire such a thing?
    in your rift folder, should be txt files

  8. #8
    Soulwalker
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    I am getting this problem also since the latest patch.

    Even re-installed operating system.

    I've tried suggestions about amending the cfg file (ground clutter radius=0 etc) and it still won't run.

    Very poor.

  9. #9
    Shadowlander regentwill's Avatar
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    There is nothing listed as an error report. Unless you mean the thing that looks like this

    [NOT][ENG] 20:48:40.519 Starting up (0% complete)
    [NOT][ENG] 20:48:40.606 Initializing physics (0% complete)
    [NOT][ENG] 20:48:40.611 Initializing resource loader (1% complete)
    [NOT][ENG] 20:48:40.700 Initializing localized text (1% complete)
    [NOT][ENG] 20:48:40.945 Loading shaders (1% complete)
    [NOT][ENG] 20:48:41.245 Initializing UI (2% complete)
    [INF][ENG] 20:48:41.623 AppState_Startup: Stage 0
    [NOT][ENG] 20:48:41.623 Initializing sound (5% complete)
    [INF][ENG] 20:48:41.672 AppState_Startup: Stage 1
    [NOT][ENG] 20:48:41.672 Initializing shaders (6% complete)

  10. #10
    Soulwalker
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    I get this:

    [NOT][ENG] 17:50:53.351 Starting up (0% complete)
    [NOT][ENG] 17:50:53.397 Initializing physics (0% complete)
    [NOT][ENG] 17:50:53.403 Initializing resource loader (1% complete)
    [NOT][ENG] 17:50:53.463 Initializing localized text (1% complete)
    [NOT][ENG] 17:50:53.662 Loading shaders (1% complete)
    [NOT][ENG] 17:50:54.712 Initializing UI (2% complete)

  11. #11
    Shadowlander regentwill's Avatar
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    Wait, I think I found it. It's not listed as Error just Riftpatch.X (Where X is the number, I assume, of each error. I have 10) the latest one looks like this

    [Sun Mar 20 03:03:12 2011] Log opened

    [Sun Mar 20 03:03:12 2011] RiftPatch version 29-11a (main@384636)

    [Sun Mar 20 03:03:13 2011] Scheduling auth ticket refresh in 2684 seconds before earliest expiration time of Sun Mar 20 11:02:58 2011 (ticket expires at Sun Mar 20 04:03:13 2011, cookie expires at Sun Mar 20 11:02:58 2011, current UTC time Sun Mar 20 10:03:13 2011).
    [Sun Mar 20 03:03:13 2011] AuthToken and cookie received
    [Sun Mar 20 03:03:13 2011] Cookie: triongamesauth=expires=1300618978~access=/ch1-live-client-patch/restricted/patchlive.*!/ch1-live-client-patch/restricted/patchlive*!/ch1-patch-notes/live.*!/ch1-patch-notes/live*!/ch1-live-client-patch/restricted/patch0.*!/ch1-live-client-patch/restricted/patch0*!/ch1-patch-notes/alpha.*!/ch1-patch-notes/alpha*~md5=5811140409a601f183ac28f33569ead5

  12. #12
    Shadowlander regentwill's Avatar
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    Is that what was needed?

  13. #13
    Shadowlander regentwill's Avatar
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    Still no word. Ugh.

  14. #14
    Soulwalker Morge's Avatar
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    He is definitely not the only one with the problem as soon as I log in it crashes when I launch. Been happening since the coin launch patches.

  15. #15
    Shadowlander regentwill's Avatar
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    If they contact me today I will post here and say what they told me to do, hopefully get others back into the game quicker.

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