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Thread: Time Cards

  1. #1
    Plane Touched
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    Default Time Cards

    So I just spent 30 bucks on a time card because I wish to pay that way, I'm on Trion's offical site and go to the timecard section, surely enough there seems to be something wrong with my card I type it in anyway, knowing the hyphens are showing up in the wrong places, I press submit and an error has occured. Now the sample card is just wrong, my card shows 4 section with 5 letters and number yet the sample shows 4 sections with only 4 letters or numbers. For clarification I bought a regular 60 day fast from gamestop. I don't know what else to do here.

  2. #2
    Plane Touched
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    Let me reinterate, I spend 30 bucks on Game with has an incorrect syllabi format from gamestop, help please?

  3. #3
    Prophet of Telara MadHouse's Avatar
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    Haven't seen this issue come up before, so I don't have an answer for ya. You're best bet is to contact Trion's Customer Service folks and get help from them.

    I don't think you'll get an official Trion answer in this forum. And unless another player has had this issue and solved it, I don't think anyone here will be able to offer any better advice.

  4. #4
    Ascendant ThatTomGuy's Avatar
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    Quote Originally Posted by Elgar View Post
    So I just spent 30 bucks on a time card because I wish to pay that way, I'm on Trion's offical site and go to the timecard section, surely enough there seems to be something wrong with my card I type it in anyway, knowing the hyphens are showing up in the wrong places, I press submit and an error has occured. Now the sample card is just wrong, my card shows 4 section with 5 letters and number yet the sample shows 4 sections with only 4 letters or numbers. For clarification I bought a regular 60 day fast from gamestop. I don't know what else to do here.
    You sure its a card for rift?

  5. #5
    Plane Walker zwimox's Avatar
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    Quote Originally Posted by ThatTomGuy View Post
    You sure its a card for rift?
    I hope so.
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  6. #6
    Ascendant ThatTomGuy's Avatar
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    Quote Originally Posted by zwimox View Post
    I hope so.
    I would hope so too, but doesnt sound like it if a rift card is
    1234-5678-abcd-efgh

    and the card they have is
    12345-67890-abcde-fghij

  7. #7
    Plane Walker zwimox's Avatar
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    Quote Originally Posted by ThatTomGuy View Post
    I would hope so too, but doesnt sound like it if a rift card is
    1234-5678-abcd-efgh

    and the card they have is
    12345-67890-abcde-fghij
    Interesting that Gamestop shows that the timecards aren't available until 3/23...

    http://www.gamestop.com/pc/accessori...-60-days/90618
    Last edited by zwimox; 03-16-2011 at 11:30 AM.
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  8. #8
    Plane Walker Kalec's Avatar
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    They are in stock in store, not online. Just checked.

    Could be who made the card, could have screwed up. This has happened to wow also.
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  9. #9
    Plane Touched
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    Quote Originally Posted by zwimox View Post
    Interesting that Gamestop shows that the timecards aren't available until 3/23...

    http://www.gamestop.com/pc/accessori...-60-days/90618
    How interesting, I hate you gamestop :P

  10. #10
    Plane Touched
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    Last edited by Elgar; 03-16-2011 at 12:33 PM.

  11. #11
    Plane Touched
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    bumping can someone please look at these images?

  12. #12
    Telaran
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    well i've looked at them, does that count? :P

    seriously, sometimes the devs might see a post in the forums and be able to sort an issue out better, but 9 times out of 10 you're better off with customer services, especially since the phone support is free.
    Last edited by frymaster; 03-17-2011 at 05:38 PM.

  13. #13
    Prophet of Telara MadHouse's Avatar
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    Other than saying "the card look official" there isn't much anyone can say. It's already been pointed out that the code format is incorrect, so there isn't much more that the forum posters can do. Unless someone else tries the code and comes back with "it worked for me."

    If the card manufacturer messed up, then it's likely that the store you bought the card from has been made aware of the screwup and they should be able to exchange the bad card for a good card. If that option doesn't work, your only real shot at getting the problem resolved is to go through Trion's customer service.

  14. #14
    Plane Touched
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    Does anyone know trion's customer support number? Its pretty well hidden on their website. I remember sending in one of those report things and waiting and waiting and waiting.

  15. #15
    Plane Touched
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    found the number, hope they handle it well.

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