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Thread: Game stops at Screen with Stonearchway and rift in middle

  1. #1
    Soulwalker
    Join Date
    Mar 2011
    Posts
    3

    Default Game stops at Screen with Stonearchway and rift in middle

    I have been unable to even play this game yet. The games loads to the screen with the stonearchway and a rift in the background and sits there with music looping.
    Things I have Done.
    Turned off Virus Software ( Kasper even thoug i added the game to the firewalll)
    Ran recovory option on game login screen.
    Updated GPU drivers and windows drivers and system updates.
    UPdated Direct X 11
    Set Nvida seeting per recoomending game settings.
    Running Game in Window mode.

    I have incluued my DXDiag report.
    System Information
    ------------------
    Time of this report: 3/12/2011, 16:36:40
    Machine name: -
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
    Language: English (Regional Setting: English)
    System Manufacturer: ASUSTeK Computer Inc.
    System Model: G60VX
    BIOS: Default System BIOS
    Processor: Intel(R) Core(TM)2 Duo CPU P7350 @ 2.00GHz (2 CPUs), ~2.0GHz
    Memory: 4096MB RAM
    Available OS Memory: 4096MB RAM
    Page File: 1962MB used, 6226MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 260M
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 260M
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_0618&SUBSYS_1A521043&REV_A2
    Display Memory: 2797 MB
    Dedicated Memory: 1005 MB
    Shared Memory: 1791 MB
    Current Mode: 1366 x 768 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: unknown
    Monitor Id: CMO1571
    Native Mode: 1366 x 768(p) (60.046Hz)
    Output Type: Internal
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
    Driver File Version: 8.17.0012.6658 (English)
    Driver Version: 8.17.12.6658
    DDI Version: 10
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 1/7/2011 22:27:00, 12859496 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp:
    Device Identifier: {D7B71E3E-4558-11CF-F169-5E3A1CC2C535}
    Vendor ID: 0x10DE
    Device ID: 0x0618
    SubSys ID: 0x1A521043
    Revision ID: 0x00A2
    Driver Strong Name: oem45.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 14:8.17.12.6658ci\ven_10de&dev_0618&subsys_1a521043
    Rank Of Driver: 00E60001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
    Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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    D3D9 Overlay: Supported
    DXVA-HD: Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    --------------
    System Devices
    --------------
    Name: Intel(R) ICH9 Family PCI Express Root Port 3 - 2944
    Device ID: PCI\VEN_8086&DEV_2944&SUBSYS_19A71043&REV_03\3&115 83659&0&E2
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2937
    Device ID: PCI\VEN_8086&DEV_2937&SUBSYS_19A71043&REV_03\3&115 83659&0&D0
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 2 - 2942
    Device ID: PCI\VEN_8086&DEV_2942&SUBSYS_19A71043&REV_03\3&115 83659&0&E1
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2936
    Device ID: PCI\VEN_8086&DEV_2936&SUBSYS_19A71043&REV_03\3&115 83659&0&EA
    Driver: n/a

    Name: Ricoh SD/MMC Host Controller
    Device ID: PCI\VEN_1180&DEV_0843&SUBSYS_19A71043&REV_12\4&357 4AEE4&0&0AF0
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 1 - 2940
    Device ID: PCI\VEN_8086&DEV_2940&SUBSYS_19A71043&REV_03\3&115 83659&0&E0
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2935
    Device ID: PCI\VEN_8086&DEV_2935&SUBSYS_19A71043&REV_03\3&115 83659&0&E9
    Driver: n/a

    Name: Ricoh 1394 OHCI Compliant Host Controller
    Device ID: PCI\VEN_1180&DEV_0832&SUBSYS_19A71043&REV_05\4&357 4AEE4&0&08F0
    Driver: n/a

    Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_293E&SUBSYS_19A31043&REV_03\3&115 83659&0&D8
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2934
    Device ID: PCI\VEN_8086&DEV_2934&SUBSYS_19A71043&REV_03\3&115 83659&0&E8
    Driver: n/a

    Name: SDA Standard Compliant SD Host Controller
    Device ID: PCI\VEN_1180&DEV_0822&SUBSYS_19A71043&REV_22\4&357 4AEE4&0&09F0
    Driver: n/a

    Name: Intel(R) WiFi Link 5100 AGN
    Device ID: PCI\VEN_8086&DEV_4232&SUBSYS_12018086&REV_00\001E6 5FFFF5CCC3400
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C
    Device ID: PCI\VEN_8086&DEV_293C&SUBSYS_19A71043&REV_03\3&115 83659&0&D7
    Driver: n/a

    Name: Intel(R) ICH9M-E/M SATA AHCI Controller
    Device ID: PCI\VEN_8086&DEV_2929&SUBSYS_19A71043&REV_03\3&115 83659&0&FA
    Driver: n/a

    Name: Ricoh Memory Stick Controller
    Device ID: PCI\VEN_1180&DEV_0592&SUBSYS_19A71043&REV_12\4&357 4AEE4&0&0BF0
    Driver: n/a

    Name: Mobile Intel(R) 45 Express Chipset Series PCI Express Root Port - 2A41
    Device ID: PCI\VEN_8086&DEV_2A41&SUBSYS_19A71043&REV_07\3&115 83659&0&08
    Driver: n/a

    Name: Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A
    Device ID: PCI\VEN_8086&DEV_293A&SUBSYS_19A71043&REV_03\3&115 83659&0&EF
    Driver: n/a

    Name: Intel(R) ICH9M-E LPC Interface Controller - 2917
    Device ID: PCI\VEN_8086&DEV_2917&SUBSYS_19A71043&REV_03\3&115 83659&0&F8
    Driver: n/a

    Name: Mobile Intel(R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Device ID: PCI\VEN_8086&DEV_2A40&SUBSYS_19A71043&REV_07\3&115 83659&0&00
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2939
    Device ID: PCI\VEN_8086&DEV_2939&SUBSYS_19A71043&REV_03\3&115 83659&0&D2
    Driver: n/a

    Name: Intel(R) 82801 PCI Bridge - 2448
    Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_19A71043&REV_93\3&115 83659&0&F0
    Driver: n/a

    Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_16D51043&REV_02\00000 000FFFFFFFF00
    Driver: n/a

    Name: Intel(R) ICH9 Family PCI Express Root Port 6 - 294A
    Device ID: PCI\VEN_8086&DEV_294A&SUBSYS_19A71043&REV_03\3&115 83659&0&E5
    Driver: n/a

    Name: Intel(R) ICH9 Family USB Universal Host Controller - 2938
    Device ID: PCI\VEN_8086&DEV_2938&SUBSYS_19A71043&REV_03\3&115 83659&0&D1
    Driver: n/a

    Name: Ricoh xD-Picture Card Controller
    Device ID: PCI\VEN_1180&DEV_0852&SUBSYS_19A71043&REV_12\4&357 4AEE4&0&0CF0
    Driver: n/a

    Name: NVIDIA GeForce GTX 260M
    Device ID: PCI\VEN_10DE&DEV_0618&SUBSYS_1A521043&REV_A2\4&398 18A5E&0&0008
    Driver: n/a



    Rift Patch notes 10.

    [Sat Mar 12 15:49:48 2011] RiftPatch version 29-11a (main@384636)

    [Sat Mar 12 15:49:49 2011] Scheduling auth ticket refresh in 2690 seconds before earliest expiration time of Sat Mar 12 21:49:40 2011 (ticket expires at Sat Mar 12 16:49:49 2011, cookie expires at Sat Mar 12 21:49:40 2011, current UTC time Sat Mar 12 20:49:49 2011).
    [Sat Mar 12 15:49:49 2011] AuthToken and cookie received
    [Sat Mar 12 15:49:49 2011] Cookie: triongamesauth=expires=1299966580~access=/ch1-live-client-patch/restricted/patchlive.*!/ch1-live-client-patch/restricted/patchlive*!/ch1-patch-notes/live.*!/ch1-patch-notes/live*!/ch1-live-client-patch/restricted/patch0.*!/ch1-live-client-patch/restricted/patch0*!/ch1-patch-notes/alpha.*!/ch1-patch-notes/alpha*~md5=644b1b294cb42083062df3ca8fc8a058


    ANY SUGGESTIONS?

  2. #2
    Soulwalker
    Join Date
    Mar 2011
    Posts
    3

    Default Any suggestions

    Anyone got any thing? This is very disheartning that a new game you cant even play on a decent Gaming laptop.

  3. #3
    Telaran
    Join Date
    Jan 2011
    Posts
    66

    Default

    Bump


    I am also getting stuck at the character select screen.
    I have done nothing to change my setting but this randomly started happening since Trion's latest update.
    After the patch it took longer than usual to load the character screen and then today I haven't been able to log in.

    I'd like to know what can be done.

  4. #4
    Soulwalker
    Join Date
    Mar 2011
    Posts
    3

    Default

    same with me, it's an issue with the authentication server. You get stuck at 36-38% when loading? It has something about your information being passed to Trion. And then being like... wtf you changed IP's a couple times to think you're secure... nah, he is a haxor.

  5. #5
    Telaran
    Join Date
    Jan 2011
    Posts
    66

    Default

    I don't get stuck when loading. The load goes through, it just doesn't show any characters for about 3 mins and then says disconnected.

  6. #6
    ask
    ask is offline
    Rift Disciple
    Join Date
    Feb 2011
    Posts
    111

    Default

    +1

    My first Rift problem. After today's hotfix, the loading screen freezes from 35%-39%. It then disconnects from server. I restarted comp, not working. I did a file scan, all was good. I uninstalled and reinstalled, still not working. I have been playing fine since Open Beta, through yesterday. Today, no dice.

    Any suggesstions?

  7. #7
    Ascendant ThatTomGuy's Avatar
    Join Date
    Feb 2011
    Location
    Seattle
    Posts
    2,306

    Default

    Try loading it in windowed mode, not full screen

  8. #8
    Telaran
    Join Date
    Jan 2011
    Posts
    66

    Default

    I doubt the problem since this just started happening since the latest update.

    I played for two weeks befor this problem

  9. #9
    Ascendant ThatTomGuy's Avatar
    Join Date
    Feb 2011
    Location
    Seattle
    Posts
    2,306

    Default

    Quote Originally Posted by Vagilante View Post
    I doubt the problem since this just started happening since the latest update.

    I played for two weeks befor this problem
    Not willing to try a possible solution?

    Good luck, hope ya fix it eventualy.

    /end thread

  10. #10
    ask
    ask is offline
    Rift Disciple
    Join Date
    Feb 2011
    Posts
    111

    Default

    Quote Originally Posted by ThatTomGuy View Post
    Not willing to try a possible solution?

    Good luck, hope ya fix it eventualy.

    /end thread
    Windowed mode does not help.

  11. #11
    Soulwalker
    Join Date
    Mar 2011
    Posts
    3

    Default Fixed it

    My fix was downloading Directx 11 direct from Microsoft instead of letting the patcher do it for me. Works great now.r

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