Faeblight Issues Trion Needs to Address

[Nagida]

I feel that Trion needs to address some issues that are occurring on Faeblight. These are, in no particular order:

1. State of RP

Give us clear RP rules and enforce them in a timely manner. Names that are obvious violations should not require multiple reporting before being dealt with. Rules should not only include naming policies for characters and guilds, but what constitutes griefing and the resulting penalty. These should be stickied at the top of the boards for an RP shard as well as on the page with the ToS.

There should be penalties for griefing RPers, ranging from a temporary ban (2-24 hrs.) for the first offense to a permanent ban for a third or fourth offense. Give the protection to the RPers that they deserve. No one deserves to be harassed or bullied but that is exactly what is happening. The forums have several threads about the sorry state that RP is currently in with details on what is happening. It’s shameful. It’s detrimental to the community and to the game. Anyone that is new to RPing that sees or reads about the harassment and the feeling of being unable to do anything about it, is going to think twice about even trying RP or, if they have a trial account, getting the game period.


2. Chat Channels

The obscenities, trolls, and other inappropriate garbage that passes for chat I find very distasteful. Grow up already people! I am not impressed by your attempts at being ‘witty.’ I don’t care to hear the details of your sex life. The “anus-this,” “anus-that” is older than I am. And that’s saying a lot. The subject matter of ****, incest, violence, hated, etc. in chat, I find disturbing and makes me rather uncomfortable. These subjects are not discussed in an adult fashion, but used in an aggressive and flippant way. The real world is filled such things and I get more than enough of it at work/college. I play to relax and have fun which is darn near impossible at times with what is being said in chat. I can only image what goes through the mind of a brand new player when they see the chat channels.


Yes, I can put people on ignore or leave the channel. However, my ignore list is rapidly filling-up and I occasionally do look for, to either give or receive, assistance for group quests and would prefer to be in the channel. Friends and guild are not always an option for people. I don’t feel like I should be penalized by leaving chat when I’m not the one causing the problem.

Some people lack maturity or decency or both and I would love to see some form of a moderator for the chat channels.


3. Lag and queue times

Feed the hamsters, invest in duct tape, bubblegum, and bailing wire, and anything else it takes but for pity’s sake, fix it! If it means giving us another RP server, kindly do so. Not all of us like to play on a high population server with lag and queues. Some of us are quite happy on a medium population server where we aren’t tripping over half-dozen other people, waiting in line for a mob or quest item to respawn, or going to the far ends to find enough mobs to kill for the quest. Less people crammed on one shard would mean less lag/queues and happier customers.


4. Bots

The botting on Faeblight is getting ridiculous. I’ve seen them in Freemarch, Stonefield, Scarlet Gorge, and Scarwood Reach. I know a bot when I see one. I’ve heard other people in the chat channels/forum boards complain about bots in other zones besides these. My friend (who also plays) and I report bots. I was telling him about 6 bots I reported last night. The names seemed familiar to him. He checked his email for the Trion response. Guess what? He reported them on 2/15. I saw and reported the exact same bots in the exact same zone on 2/19. His ticket was closed as “solved” on the same day as he reported them. I find it hard to believe that if it was ‘solved’ that I should happen to see the exact same bots.

If I had to hazard a guess and pull something out of The Big Book of Eth Conspiracy, I would say that they are either gold sellers farming (in the higher level zones) or leveling characters to sell (in the lower zones). Regardless, both reasons hurt the players and Trion. It hurts the player by potential messing up the economy and the sold characters have the potential of being ‘hacked’ later on and Trion using time/resources for account restores.


I played World of Warcraft for 7 solid years, never taking a break, always paying my $15 every month. I raided for 4 of those years, and at various times was a co-leader of a leveling guild, officer/class lead and recruiting officer for a couple of raiding guilds. I had real life friends that played as well as in-game friends, some of who I got to actually meet in person. What I’m saying is that I had a huge investment of time and money along with personal investment, in the game.

What drove me away from the game more than anything else was the decline of the community and Blizzard’s complicity in it. The trolls, the “Barrens” style chat in all the chat channels, the nasty, greedy, selfish, self-serving players, the griefing, the demise of RP on RP servers due to harassment, and Blizzard effectively doing nothing to halt said community decline is what put the nail in Blizzard’s coffin for me.

I love Rift. I love seeing and exploring the world. I enjoy hunting artifacts and rare spawns. I’m entertained by the story lines and lore as I’m out questing. I have an awesome time closing rifts and doing invasions. I look forward to the World Events and was excited about the Guinness World record for Valentine’s Day. However, my enjoyment soon fades when every day I’m confronted by one or more of the above issues and the seemingly unwillingness of Trion to address these issues. These issues are quickly souring a game, that until recently, I’ve been enjoying.

Don’t let these issues be the nail in your coffin Trion.

[Chalyx]

Throw in that Instant Adventures needs work now. You'll be out fighting things that are geared to a group of 15 and look and 5 of them are back in sanctum making quilts. Don't try to vote them out though.. they got friends that wont stand for that. Its ok if they do their work orders and cause you to have extra mobs cause they are in my guild blah blah. Simple fix .. give us a report AFK on IA or set it so that if they get more than 500 meters from the objective they automatically get booted and the slot opens for an actual playing player

[meoka2368]

1. I agree almost fully with this. The grief part is a bit of a grey zone though.
For example, there's a Guardian hanging out and RPing near the front of Meridian. I come up and either attack or just keep squirreling that character. That may be grief as far as that person is concerned, but it's totally in character and acceptable to do.

2. Keep an eye on what people say, and if there is a public (note: public. As in pug party, raid, trade, /1 local, defense, level *-*, etc. NOT custom channels) channel with people breaking the TOU [11.B], then report them... Report them a lot.

3. Yeah. Things got all laggy when they went from 6 RP servers to 1. In my opinion, they should have made 2 PVE-RP and 1 PVP-RP. That would most likely have been able to handle the load.

4. Bots aren't really that big of a deal in this game. The most that you would be able to do is get some rep (which doesn't matter too much) and some plat. Most of the end game stuff that you want to get doesn't take plat. It's special currency that is non-tradable for items that are soulbound.
Sure, you might have someone running one to grind EXP, but that won't really do them much good without the gear once they hit 50.

[Azurrei]

The number one cause for the downfall of the shard? 7-day unrestricted FREE transfers - including guilds - awesome feature that backfired...

[meoka2368]

The number one cause for the downfall of the shard? 7-day unrestricted FREE transfers - including guilds - awesome feature that backfired...

I transferred over during that time because MY server was turned to trial only.
Even had to change my name when I moved.
Now I have to deal with the lag, etc. too.

Seems as though the people who had to transfer in have it rougher so stop your whining :P

[Viscol]

I would LOVE to see a GM who gives a damn about the naming policy at the very least. There are people making dumb names and guilds JUST to be disruptive, even going so far as to state in Meridian /say that they hope people report them. I do, daily, and they're still here yelling and spamming. Even including their exact words and the time they said it didn't seem to make the GMs care. ><

Now that we're all on one server, I really don't think it should be that hard to address the RP issues in game. Give us some roleplay specific GMs who actually know the rules and don't respond with "just put the whole world on ignore."

[Laeris]

I would LOVE to see a GM who gives a damn about the naming policy at the very least. There are people making dumb names and guilds JUST to be disruptive, even going so far as to state in Meridian /say that they hope people report them. I do, daily, and they're still here yelling and spamming. Even including their exact words and the time they said it didn't seem to make the GMs care. ><

Now that we're all on one server, I really don't think it should be that hard to address the RP issues in game. Give us some roleplay specific GMs who actually know the rules and don't respond with "just put the whole world on ignore."

http://forums.riftgame.com/lore-tela...ion-trion.html

[TheWanderer]

http://forums.riftgame.com/lore-tela...ion-trion.html

Sadly, all I saw was it was locked :/ I do agree that I hate seeing on our server horrible names that are childish or really aren't RP savvy. Some names I can let slide by, but lately - you can go to Meridian and count 15-20 at one time that need changed or really messed up guild names.

[Even]

There are some names I understand violate policy . . . such as Lawlpwnzu but then there are others that the players actually have a back story and rp a bit with. Those names I have no issues with.

[Laeris]

I don't care if they have a backstory or not... The TOS is very clear on what types of names are and are not allowed.

[Even]

Yes, I realize you do not care. So we will just agree to disagree, I will go on spending my time enjoying the game and not stressing over every trivial thing and you can go on reporting each and every person that violates any part of the ToS.

[Persefani]

I disagree that Trion doesn't care. However, I do think that they were not prepared for this. I can't blame them out of lack of experience.

You realize this game hasn't hit the one year mark, and had the smoothest launch ever? It was the most complete at launch? Trion has given us tons more content then other games 'for free'? I mean Ember Isles would have been a $50 expansion if it was Blizzard. On low populations servers, you had the mouthy ones on the forums (which are read by the GMs) complaining about pop, and the ones that liked their home quietly living in it. So what happens? A merge, because they feel that is what people want since those are the vocal ones.

Now we have queues since Star Wars, as expected, didn't make the cut. Being new to the MMO game as a group of people with different MMO employment backgrounds, they made the wrong choice on the server merge. The people from Warhammer should have known what happens when there was only one RP server, but unfortunately that Dev is a class development Dev and didn't pay much attention to communities. How many of us in our jobs really learn the ins and outs of everyone else's responsibility when we are trying to just get our own job done? I can't really fault there.

Now we have the retarted names both player and guilds, yes this is an issue. However, I disagree nothing is being done or has been done. Who is reporting? I know I am, and I know my guild is, and I know we get results. The main tank in a DRR had to log out mid rift to change their name. How many others are just on these forums complaining about it and not reporting the people doing it? As far as 50 chat, yes crappy as well, but who is making actual complaints about it in game? I know when stuff crossed a line with Louloo one day, Elrar came onto 50 chat to say cut it out. Why? Because it was finally reported on what was going on.

So we can sit around and whine that Trion doesn't care, when they do, or you can actually report properly. Go into your ticket to a GM, and hit "Report a Player". Explain why, be descriptive, and most of all be kind. Think about a poor insurance claims person, do they ever get a nice call? No! It is a claims lines, it is either someone pissed off or upset because of whatever just happen to them. Those ticket takers are probably use to idiots all day long, so be considerate.

Then make it a point to say something you like on the bug/issues tab for Trion. It might just make you a better person then a self-entitled internet junkie who demands something for thier $15 dollars a month that you have already received 10x more than any other game out there, including WoW, where you had no problem throwing years of money at and buy the expnasions.

[TechnoMage]

Then make it a point to say something you like on the bug/issues tab for Trion. It might just make you a better person then a self-entitled internet junkie who demands something for thier $15 dollars a month that you have already received 10x more than any other game out there, including WoW, where you had no problem throwing years of money at and buy the expnasions.

It's always interesting to watch people who defend Trion have to default to the old "at least they are better then blizzard".

1. Not everybody played WoW.

2. There might be a reason that people aren't playing WoW that used to play WoW.

3. New content is nice, but if I can't play it because I can't log in because the server is overloaded or when I do get in everything is a laggy mess it doesn't mean much.

4. This problem is entirely of Trion's making as they closed down all the other RP servers and have done nothing to police this server from non-rpers or even worse RP-Griefers. People have a right to complain about substandard service.

[TheWanderer]

Then make it a point to say something you like on the bug/issues tab for Trion. It might just make you a better person then a self-entitled internet junkie who demands something for thier $15 dollars a month that you have already received 10x more than any other game out there, including WoW, where you had no problem throwing years of money at and buy the expnasions.

First of all, you may want to re-evaluate your assumption there. No offense, but not everyone has spent a fortune on WOW, nor have they cared to. The game was/is a joke(My opinion). Second, people do have a right to complain by being a consumer for a product. Yea, they can choose to stop playing or they can voice their concerns. I'd rather see people voice concerns than just up and leave, leaving a company trying to figure out what went wrong. I think the people have legitimate concerns about the latency, naming issues etc because our server is the last unique one left. Feedback is a very important tool for marketing and retention standpoints that often companies use and take into consideration.

So do I think of anyone as a self-entitled internet junkie? No. I see each person voicing their opinions importantly enough as to how they feel. We can agree to disagree on viewpoints, but there really is no reason to attack others based on opinions.

[Mayuko]

Agree with everything OP has said. I haven't played Rift in a few days now because I am fed up with the lag, queue times, trolls, the BOTS holy Christ the bots - they are everywhere now - and overall degradation of the community as a whole. Subscription runs out in 4 days, and I don't know if I even want to come back until I see Trion has done something to address the RP shard they have ruined.

I've all but given up reporting trolls, name violations and bots. They don't discipline trolls, name violations are against the rules but not enforced, and the botters are only banned on the 1st of each month, so its not like reporting does anything anyway. It's a real shame.