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  Click here to go to the first Rift Team post in this thread.   Thread: im a paying subscriber and cant log in

  1. #76
    Mei
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    Sword of Telara Mei's Avatar
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    Oh no... it's back...
    Fluent (Maybe coming out of retirement?)
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  2. #77
    Mei
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    ...and on my fifth attempt logging back in it was fixed. Sorry for the false alarm.
    Fluent (Maybe coming out of retirement?)
    Meii@Deepwood
    RIP <Reckless>

  3. #78
    Ascendant
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    I just got notified that my account was set to Trial when I went to swap characters. Closed completely out of the game and came back in and it was fine.

  4.   Click here to go to the next Rift Team post in this thread.   #79
    Community Manager Elrar's Avatar
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    Hey guys,

    Once again - looking into it, hang tight!
    James "Elrar" Nichols
    Community Manager // Trion Worlds
    www.riftgame.com
    www.archeagegame.com
    www.defiance.com

    "Ha-ha! Oh goodness, these photographs of felines coupled with humorous phrases are just capital! And what's this? Yon gentleman seems stricken with a sort of madness, I shall see what is the matter."

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  5. #80
    Rift Disciple
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    I had this issue a few minutes ago.

    Waiting for about 15 minutes worked for me. Shorter times didn't.

  6. #81
    Ascendant Primalthirst's Avatar
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    Yeah this just hit me too. Logged off for 30 mins, came back and said I couldn't log into my characters because I was on Rift Lite.

  7. #82
    Shadowlander
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    Same issue but some additional information... when I log all the way out after it tells me I am on trial (when changing characters to do my crafting) when I try to log back in it tells me my authentication has failed. (I use a password management program to cut and paste my password so it wasn't a typo or caps lock). Also if the game only checks for subscription and SL status when you start the patcher, how does it lose it when switching characters without going all the way out to the desktop? Note I am not upset I know you are working on the issue I am just trying to provide more information and understand the issue.

  8. #83
    Telaran
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    Now Im no longer getting a trial or I need to buy SL but my pvp rank went back to 50. This is whacky.

  9. #84
    Prophet of Telara Pines's Avatar
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    Tons of random disconnects for raid members tonight as well.

  10. #85
    Ascendant
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    Add another one to the bug list.

    Can't log in my characters except my level 20 bank alt.
    Unofficial Rift Forums!
    Read my PvP guides for all classes here! HERE
    Currently having internet issues. Be back soon!

  11.   This is the last Rift Team post in this thread.   #86
    Community Manager Elrar's Avatar
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    If your PvP rank goes back to Level 50 please contact our in-game Customer Support team, they'll be able to help you out

    The team is still working to fix this issue for all users - it may be intermittent. I'll let you know if there's any other info, thanks!
    James "Elrar" Nichols
    Community Manager // Trion Worlds
    www.riftgame.com
    www.archeagegame.com
    www.defiance.com

    "Ha-ha! Oh goodness, these photographs of felines coupled with humorous phrases are just capital! And what's this? Yon gentleman seems stricken with a sort of madness, I shall see what is the matter."

    Stay Up to Date - Follow Us on Twitter! || Or if you're not into that whole brevity thing - Our Facebook Page is Awesome!

  12. #87
    Shield of Telara Muffinmans's Avatar
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    Just had the Rift Lite issue when trying to log in earlier. Just exited out the game and tried again and it worked fine.

    I also had an issue posting on these forums and accessing the forums for another Trion game of which I shall not speak. Gave me the error telling me I didn't have sufficient privileges to access the page. Relogging on the forums also fixed this.

    Hope I helped.
    FT 2/4 EE 2/5
    R7x

  13. #88
    Shield of Telara Muffinmans's Avatar
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    Quote Originally Posted by Elrar View Post
    If your PvP rank goes back to Level 50 please contact our in-game Customer Support team, they'll be able to help you out

    The team is still working to fix this issue for all users - it may be intermittent. I'll let you know if there's any other info, thanks!
    Lol.. as long as you guys don't pull a "Hangame"....

    http://massively.joystiq.com/2011/11...-down-forever/

    FT 2/4 EE 2/5
    R7x

  14. #89
    Telaran
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    Quote Originally Posted by Valnak View Post
    Add another one to the bug list.

    Can't log in my characters except my level 20 bank alt.
    Well at least they got rid of those pesky afk onslaught people that were stopping us from being able to play

  15. #90
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    Quote Originally Posted by Valnak View Post
    Add another one to the bug list.

    Can't log in my characters except my level 20 bank alt.
    Working now. Thanks.
    Unofficial Rift Forums!
    Read my PvP guides for all classes here! HERE
    Currently having internet issues. Be back soon!

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