As a gamer who has played all sorts of different MMO's for *years* and never got hacked, getting hacked over the weekend was depressing, frustrating and made me feel downright violated. I am glad that Trion is taking steps to help people not get hacked and seems to be working on the problem quickly not just sitting back on their haunches saying it's "not their problem".
And before anyone starts the whole "it was your own fault you got hacked" nonsense...it's not. I basically use my computer for 3 things: Rift, homework research at education websites, and email through yahoo. I am not stupid enough to click on anything that comes through my email and especially not going to log into my rift account from a non-rift website (ie, only place I've logged in is the official page). My password is considered "strong" by their own website as it contains lots of upper and lower case letters as well as numbers. I also scan my computer every day for keyloggers and viruses. Yet I still got hacked, right after the Friday patch.
Hopefully these changes they're putting into place will make life a little easier for gamers and make us not worried every time you log in that you're going to log into a naked character with no money. It's just too bad it was put into place after I already had to go through it all
Good job Trion!