Hey all, we're making this post in order to enlighten you guys about our general philosophy towards dungeon testing moving forwards and to hear what you like and dislike in regards to these methods.
Having new encounters open on PTS is an excellent way for us to find bugs, get continual feedback on numbers for tuning, and get general feelings about mechanics. The one downside is that guilds can "progress" through testing and when the content goes live they may be able to clear it within the first day or week. We feel that the sheer number of benefits from this method outweigh the negatives. Moving forward we plan to have all dungeon content available on the PTS. Final encounters will potentially be dev only tested to keep some mechanics under wraps, along with various other spot testing with devs on their own encounters at their discretion to iron out more complex mechanics in a manner similar to how raid testing has traditionally functioned.
From what we’ve seen and heard in regards to Hard Mode PTS testing we think that this model functions well based on how much valuable feedback we have received from you guys. We believe that most of you would agree that having these encounters open has led to some well-tuned and bug free fights. Going forward we encourage you to reach out to me or Halvon with feedback, parses, general feelings, and of course streams/videos are extremely helpful. You can PM us with information; we are always open to chat. We want to make testing as fun and painless as possible so we are playing around with some new methods that you will see when the new Sliver, Grim Awakening, goes live on PTS (which should be within a week or two).
If you have any suggestions or concerns about PTS testing please bring them up here or PM if you want to be more discrete. We want to bring you guys the absolute most fun content we can, so getting your voice heard is extremely important since you are the ones playing it! One final note, if you guys can refrain from guild drama/flames in feedback threads we would greatly appreciate it.
The Dungeon Team