I've read the above sticky about increased GM response time, and while that is understandable given the circumstances, you really NEED to prioritize bugged storyline quests. When we get stuck here we cannot progress past it. I've now come across my *third* game stopping story bug in the quest 'Now's The Time'. The quest guy despawns, then respawns behind a green force field in his instance (after you confront the Doctor)
Previous to this I was stuck on the still broken 'disable the traps' quest. After no response for 2 days I cheated and changed the category to 'IM STUCK' (yes it teleports you once), and finally got a response.
TL;DR: Story quests need to take priority with both your patches and in the interim, your GM staff. Tks!