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  Click here to go to the first Rift Team post in this thread.   Thread: Working on the EU shards!

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Director of Community Relations TrionBrasse's Avatar
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    Default Working on the EU shards!

    Hello!
    We are experiencing issues with the EU servers and will get them back online as soon as possible! Will update here if I get any further updates or info.
    Hang in there!
    Brasse

  2.   Click here to go to the next Rift Team post in this thread.   #2
    Community Manager Yaviey's Avatar
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    Hi all,

    EU shards are back online. Thank you for your patience!

    -RIFT Team

  3. #3
    Ascendant Seshatar's Avatar
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    Default

    Aaaaand Gelidra is down again. Please feed the hamsters.
    twitch.tv/seshatar | Twitter: @Seshatar | HoT Discord | Discord: Seshatar#1337

    <Skins on Farm> selling 700+ weapon wardrobe skins on [EU] (click for full list)

    IGNs: [EU] Volturnus@Gelidra / [NA] Seshatar@Faeblight | RAF: LMPNWLNLPHY2P6QCTWF6

  4. #4
    General of Telara
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    Its gone down again since this message Yaviey

  5.   Click here to go to the next Rift Team post in this thread.   #5
    Community Manager Yaviey's Avatar
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    Quote Originally Posted by Balidin View Post
    Its gone down again since this message Yaviey
    Thanks, Balidin. This was a separate incident and we're investigating.

  6.   Click here to go to the next Rift Team post in this thread.   #6
    Community Manager Yaviey's Avatar
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    Hi all,

    We need to take all EU shards down for a full restart. This process will begin at 2:00 PM PDT / 5:00 PM EDT / 9:00 PM UTC. Expected downtime is two hours but we'll keep this thread updated with changes.

    Thank you so much for your patience,

    -RIFT Team
    Last edited by Yaviey; 09-05-2018 at 11:46 AM. Reason: New times

  7.   Click here to go to the next Rift Team post in this thread.   #7
    Director of Community Relations TrionBrasse's Avatar
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    Sorry folks, I've been sidelined in meetings - QA advises that they are still running long, but hope to have the servers back by 5:30 pm.
    I have one eye glued to the tech channel here now.
    Brasse
    Last edited by TrionBrasse; 09-05-2018 at 03:17 PM.

  8. #8
    General of Telara
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    Thanks for the updates.

    Very unfortunate for this to happen during prime time on the raid reset where a lot of EU guilds were about to raid - raid days are difficult to schedule. My guild and I are on Gelidra and its gone down several times today already.

  9.   This is the last Rift Team post in this thread.   #9
    Director of Community Relations TrionBrasse's Avatar
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    We absolutely agree, Balidin! Every once in a while something really challenging gets in the way of a server functioning correctly, and we throw all available techs at it.

    Servers are UP and populating now!
    Brasse

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