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  Click here to go to the first Rift Team post in this thread.   Thread: Vigil Downtime: 3/7/18 @ 1:40 PM PST / 9:40 PM UTC

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Community Team CM Morgana's Avatar
    Join Date
    Feb 2011

    Default Vigil Downtime: 3/7/18 @ 1:40 PM PST / 9:40 PM UTC

    The RIFT Prime server, Vigil, has come offline at 1:40 PM PST / 9:40 PM UTC.

    Vigil is still new at this and needs to learn a few things, so we've taken it offline for some unexpected maintenance needs.

    At this time, we do not have an ETA, but will update you all as soon as we know more!
    Last edited by CM Morgana; 03-07-2018 at 02:45 PM.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  2.   This is the last Rift Team post in this thread.   #2
    Director of Community Relations TrionBrasse's Avatar
    Join Date
    Apr 2015



    Characters who hit level ten triggered an entitlement and their mail filled up with live stuff. As you know, for an established character that includes boosts, mounts, wardrobe items, expansion goodies... es no bueno for the Prime server.

    We have had to delete all characters that received items not appropriate for Prime. They will all be granted 15 days of Patron as compensation, and our apology; we are sorry that we could not have planned for this bug.

    We had to shut the server off without the usual advance notice because we did not want this to affect any more people than it already had. We hope you can understand our desire to keep the number of forced deletes to a minimum.

    We are going to continue investigating what to do about the various server firsts and achievements, and credit item purchases remain off. Will definitely let you know when any additional steps are taken

    Thank you for your patience on this first day.
    Now, let's head back in and play!

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