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  Click here to go to the first Rift Team post in this thread.   Thread: EMERGENCY SERVER RESTART for EU Zaviel: January 3, 2018 9:25 AM PST / 5:25 PM UTC

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    Community Manager Yaviey's Avatar
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    Lightbulb EMERGENCY SERVER RESTART for EU Zaviel: January 3, 2018 9:25 AM PST / 5:25 PM UTC

    Zaviel (EU shard) is currently down. We are going to do a full restart beginning in a few minutes. We anticipate the downtime to be no longer than 1 hour 30 minutes, however we'll let you know if that changes. In the meantime, shard hopping has been disabled on EU shards as a result.

    Thank you for your patience!

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    Update: shard hopping is still not working properly on EU servers. As we continue to investigate, we will provide more information on an ETA for this to be fully functional again. Additionally, we have had to delay the Zaviel restart for the time being. We will update again when we have more info.

    Thanks again for your patience!

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    Community Manager Yaviey's Avatar
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    Update: the weekly restart has fixed Zaviel and shard hopping has also returned to normal. Thank you again for your patience!

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