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  Click here to go to the first Rift Team post in this thread.   Thread: ** Upcoming NA Region Update - 7:30 AM PST 2/08/17 **

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Community Team CM Morgana's Avatar
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    Default ** Upcoming NA Region Update - 7:30 AM PST 2/08/17 **

    Hi all,

    The North American region shards will be coming down tomorrow at 7:30 AM PST for RIFT 4.0: Hotfix #15.

    The estimated downtime duration is ** 1 hour and 30 minutes ** -- but we do hope to come in under that.

    See you then!
    Last edited by Fasti; 02-08-2017 at 09:00 AM.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  2.   Click here to go to the next Rift Team post in this thread.   #2
    Community Team CM Morgana's Avatar
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    The NA shards are now offline for the update.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  3.   Click here to go to the next Rift Team post in this thread.   #3
    Community Team CM Morgana's Avatar
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    It looks as though we need some additional time to finalize the update. As such, I'm extending the downtime in advance to ensure that the team has time to work.

    The NA shards will be offline for 1 hour and 20 minutes from now, at approximately 10am PST.

    Thanks for your patience!
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  4.   Click here to go to the next Rift Team post in this thread.   #4
    Community Team CM Morgana's Avatar
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    As of now, the team is still working on bringing the shards back online.

    However, we don't yet have an ETA, so I'll be back in about one hour with another update!
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  5.   Click here to go to the next Rift Team post in this thread.   #5
    Community Team CM Morgana's Avatar
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    Our work is approaching completion! Shards are starting back up again, and I'll return within another hour at the longest with an update!
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  6.   Click here to go to the next Rift Team post in this thread.   #6
    Community Team CM Morgana's Avatar
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    Hey all!

    We're doing what we hope is the final restart before unlocking.The process takes about thirty ti forty minutes in total, so that is the ETA we're looking at right now.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  7.   Click here to go to the next Rift Team post in this thread.   #7
    Director of Community Relations TrionBrasse's Avatar
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    Ok folks, we just saw the worldserver crash.
    We have our engineers on it - bear with us and we'll update as soon as we can!
    Brasse

  8.   Click here to go to the next Rift Team post in this thread.   #8
    Community Team CM Morgana's Avatar
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    Hi all,

    A few minutes ago, we briefly unlocked the NA servers for players. Unfortunately, we discovered an issue with the worldserver that caused the shards to crash, which is similar to what caused our original delay.

    The team has resumed their efforts in finding a fix, and I will return within an hour with more news.
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

  9.   This is the last Rift Team post in this thread.   #9
    Community Team CM Morgana's Avatar
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    Hi all!

    The shards are now back online. We've disabled the Intrepid Instant Adventure queue for now, and it will return after we've fixed up some of the troubles it has with the worldserver.

    Thank you all again for your patience. Enjoy!
    CM Morgana ~ Community Coordinator ~
    Avatar art is courtesy of Allie Brosh!

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