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Thread: Unable to copy Character to PTS

  1. #1
    Soulwalker
    Join Date
    Dec 2014
    Posts
    12

    Default Unable to copy Character to PTS

    Is anyone else having this problem? Tried on multiple characters.

    When you click on transfer it gives error: "There was an internal server error while transferring this character. Please contact customer support"
    Officer for Temple of Light


  2. #2
    Ascendant DarkDaemon's Avatar
    Join Date
    Sep 2014
    Posts
    1,983

    Default

    Quote Originally Posted by Tempie View Post
    Is anyone else having this problem? Tried on multiple characters.

    When you click on transfer it gives error: "There was an internal server error while transferring this character. Please contact customer support"
    The only thing you can do is wait. It'll usually go away in a day at most.

  3. #3
    Soulwalker
    Join Date
    Dec 2014
    Posts
    12

    Default

    its been a day already oh well will try again next week

    Thank for the reply
    Officer for Temple of Light


  4. #4
    DST
    DST is offline
    Telaran
    Join Date
    Feb 2015
    Posts
    73

    Default

    It's not just you, I am having this issue as well

  5. #5
    Shield of Telara Aeryle's Avatar
    Join Date
    Dec 2011
    Posts
    755

    Default

    I have thios error too.

    I have contact the customer service and they said they can't do anything (!)

    Please dev could you do something to resolve this bug?
    Guild: La main occulte on Brisesol.
    French translator of Tinker Tools.
    Owner of the Telara Rail Road: 14 Train Station are currently open to visit

  6. #6
    Shield of Telara Aranka's Avatar
    Join Date
    Feb 2011
    Posts
    705

    Default

    did you check your pts? update the pts? how many slots do you have filled on pts? how many char slots do you have?

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