As a very long time wow player i can assure you they are not doing poorly. But as others have said its the genre that is slowing not because the games are bad. Because its a different world than what it was when mmorpgs were king. People want fast games things they can get done in a short time, not an indepth immersive mmorpg that can literally take years to complete if at all.

I was a console player till wow, i the opposite of what you see happening as a trend. I jumped into the mmo genre and said what have i been missing my whole life. Never looked back, console games seem soulless to me now, they have no life. I hope for a resurgence in mmorpg gaming, it can happen because i dont think people realize what a living vibrant world mmorpgs can be. But maybe like me they will discover it and never look back.