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Thread: Updated Beta FAQ

  1. #316
    Shadowlander Zaertix's Avatar
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    Oh now I'm not a happy camper. I pre-ordered just fine, money is out of my account, but now I realize it's not showing on my account that I preordered. I didn't even get an email saying 'HEY YOU PREORDERED'. So now more stress is in my life YAY

    -puts in ticket and waits and waits-
    Last edited by Zaertix; 02-03-2011 at 09:37 PM.

  2. #317
    Soulwalker Dichotomy's Avatar
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    Quote Originally Posted by Mysteeria View Post
    One thing I'm a tad confused about:

    I bought my pre-order, but my 'receipt' email didn't have a key on it. I thought I read in a thread somewhere that digital preorders through Trion automatically applied a vip code or whatever, but when I look at my 'apply code' tab and it shows what codes I have on my account, it doesn't show one. Purchased on Feb 1st by the way. Do I just need to be patient?

  3. #318
    Soulwalker
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    If you bought from Trion, you will just have to wait for the invite. Just got my invite so, just be patient and you'll get yours soon!!!

  4. #319
    Soulwalker Solesta's Avatar
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    Quote Originally Posted by Dichotomy View Post
    One thing I'm a tad confused about:

    I bought my pre-order, but my 'receipt' email didn't have a key on it. I thought I read in a thread somewhere that digital preorders through Trion automatically applied a vip code or whatever, but when I look at my 'apply code' tab and it shows what codes I have on my account, it doesn't show one. Purchased on Feb 1st by the way. Do I just need to be patient?
    I wondered the same thing myself. I also pre-ordered the Digital Collector's Edition but have no code. I was invited to teh last Beta, so I am hoping I will get an invite to this one too...so hard to be patient

  5. #320
    Shadowlander DrGone's Avatar
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    Just to unofficially clear things up for people that are just popping in and haven't read many threads/posts.

    -If you pre-ordered. Your account is insta flagged for beta access. Don't worry.
    -If you have already applied a VIP beta key to your account, you will get your invite. Even if its one hour before the event starts. You'll get it.
    -You can not log in to the launcher yet. It will give you an error code. It will show that until 10am PST Friday.
    -Finally, have patience and thank Trion for allowing us to beta test this wonderful game. It's a privilege.

    Like I said, unofficial. So everything but the last point could be entirely wrong at any point in time but honestly. We'll all be ok come tomorrow.

  6. #321
    Shadowlander Zaertix's Avatar
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    Quote Originally Posted by DrGone View Post
    Just to unofficially clear things up for people that are just popping in and haven't read many threads/posts.

    -If you pre-ordered. Your account is insta flagged for beta access. Don't worry.
    -If you have already applied a VIP beta key to your account, you will get your invite. Even if its one hour before the event starts. You'll get it.
    -You can not log in to the launcher yet. It will give you an error code. It will show that until 10am PST Friday.
    -Finally, have patience and thank Trion for allowing us to beta test this wonderful game. It's a privilege.

    Like I said, unofficial. So everything but the last point could be entirely wrong at any point in time but honestly. We'll all be ok come tomorrow.
    I understand that, but I' mseeing people's SS's and they show on their 'apply codes' screen that they preordered. and mine doesn't show that so I'm freaking out.

  7. #322
    Shadowlander DrGone's Avatar
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    Did you order directly from Trion? If not, what retailer?

  8. #323
    Shadowlander Zaertix's Avatar
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    Quote Originally Posted by DrGone View Post
    Did you order directly from Trion? If not, what retailer?
    I preordered directly from Trion. It shows up in my Manage Games, and in the Payment setup deal. But no code entered for Pre-order. No email either.

  9. #324
    Shadowlander
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    if you've pre-ordered FROM TRION but havent got a code don't worry. check your email when you bought it. you should see something like this

    "You will automatically gain access to all remaining beta events and Head Start (scheduled to begin on xxxxxxxxx). Trion will send you an email before each beta event, and again before Head Start begins, with download instructions. Please make sure to add "@trionworlds.com" to your Safe Sender's list."

    so your account already flagged with access just waiting on the download and I'm sure they are working they're hardest to get them out

  10. #325
    Shadowlander Zaertix's Avatar
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    Quote Originally Posted by Delpi View Post
    if you've pre-ordered FROM TRION but havent got a code don't worry. check your email when you bought it. you should see something like this

    "You will automatically gain access to all remaining beta events and Head Start (scheduled to begin on xxxxxxxxx). Trion will send you an email before each beta event, and again before Head Start begins, with download instructions. Please make sure to add "@trionworlds.com" to your Safe Sender's list."

    so your account already flagged with access just waiting on the download and I'm sure they are working they're hardest to get them out
    What I just said is, I never recieved the email saying 'hey you preordered and here's all the info' So yeah....

  11. #326
    Shadowlander DrGone's Avatar
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    Okay that was my next question, if it shows up under manage games. Since thats the case I wouldn't fret too much about it. But I understand your concern. I saw you mention sending in a ticket so that's a good call.

    I haven't ordered it yet myself so can't confirm if it always shows up where the keys do. It was my understanding originally that it wouldn't. But I also saw the screenshot a few posts back.

  12. #327
    Shadowlander Zaertix's Avatar
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    Quote Originally Posted by DrGone View Post
    Okay that was my next question, if it shows up under manage games. Since thats the case I wouldn't fret too much about it. But I understand your concern. I saw you mention sending in a ticket so that's a good call.

    I haven't ordered it yet myself so can't confirm if it always shows up where the keys do. It was my understanding originally that it wouldn't. But I also saw the screenshot a few posts back.
    Yeah I'll sit and wait on the invite AND on the ticket (last one took 2 days to answer) but yeah, thanks for the ideas nad suggestions, now onto an even bigger wait and more 'stress' Bah what a night I'm gonna have lol.

  13. #328
    Shadowlander DrGone's Avatar
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    Quote Originally Posted by Zaertix View Post
    Yeah I'll sit and wait on the invite AND on the ticket (last one took 2 days to answer) but yeah, thanks for the ideas nad suggestions, now onto an even bigger wait and more 'stress' Bah what a night I'm gonna have lol.
    Yeah don't feel bad, go check out the 'Beta 6 Invitations' thread over in Gen. Discussions. 330+ pages of people talking about waiting for their invites lol its great

  14. #329
    Plane Walker Doctorfun's Avatar
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    Oh my! So many unbridled emotions floating around!

    Relax people, if you pre-ordered from Trion or you already punched in a VIP key you WILL get in the Beta, so stop worrying already!

  15. #330
    Soulwalker
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    Default Past itme and still error.

    Well it's 41 mins past 10 am and im still getting the error message when trying to launch the game. Any1 know whats going on?

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