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  Click here to go to the first Rift Team post in this thread.   Thread: Meet the new Community team!

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    Rift Team AnneBonny's Avatar
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    Default Meet the new Community team!

    Greetings,

    First of all, we would like to apologize for the silence lately, there were a few things we needed to figure out before jumping into the conversation. Thank you all so much for your patience!
    Of course, we know that you all have concerns and many questions. We have been silent, but we have been doing a lot of reading during this transition. Letís start with responses for a couple of your biggest questions and concerns.



    What will the future look like for the games?

    We saw many questions asking about the future of these games. Those questions are largely about new content, fixes to existing bugs, and the changes to the Trion staff members. For sure we kept the necessary resources to ensure that there is movement within and around the games.
    Generally speaking, we can tell you that the patch schedule is likely to shift somewhat, but we will make sure that all of you can enjoy new content on a regular basis. Also, the developers will continue providing you with updates through Producer letters, so all of you will have a little look behind the scenes as well.



    Patron Status & Creator Programs

    Patron Status will stay in place and we do not intend to shut it down. However, we are putting the Creator Program on hold for the time being. Effectively managing a program of that size was a huge task and we want to be sure that if we launch the program again down the road it will be a great experience for everyone. Therefore, we will revisit this in the weeks ahead and keep all of you updated on our progress. Thank you for your understanding.



    New languages available soon to support you!

    Something weíre thrilled to announce is that in the coming weeks we are going to implement German and French Customer Support and Community Management. You can contact all of us in English, of course, but we believe that giving you the possibility to express yourselves in your native language is always better. On the same note, we do not rule out adding additional languages down the road.

    Some more surprises are coming, but we donít want to spoil those quite yet! We still want to give you a small hint: communication, support and entertainment are our three main concerns and you can count on some changes and improvements in this direction.

    We are all gamers and we understand how important transparency and open-mindedness are, so please feel free to raise your concerns and suggestions, we will do our best to make this community stronger than ever!



    Long story short: we are happy to be here and if you have any question, feel free to post them as a comment to this thread. Each Community Manager is going to introduce himself/herself on Monday personally.

    Looking forward to meeting you all!
    Your Rift Community Team
    Last edited by Fasti; 11-09-2018 at 09:40 AM.

  2. #2
    Ascendant Holyroller12's Avatar
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    First off, Welcome aboard and I'm sure we all look forward to working with you and any other new team members to get this ball rolling again and move forward, not with just Rift, but all of Trion's games.

    If communication and transparency improvements are really going to take place then it would be a good great start ifi you start by answering some of the questions over in yesterdays thread if possible: http://forums.riftgame.com/general-d...ml#post5367793

    Gamertokens
    There's enough evidence pointing to the existence and intention of implementing / testing this new system in Trion's IPs and it would be good to hear what those exact intentions are. No one likes any sort of P2W in any of their games, especially when the devs were taking big steps away from those aspects of the game and lockboxes, so it would be good to iron out and quell any fears and concerns over it. Even if you're not ready to talk about it right now, just now that's one of the main concerns.
    Last edited by Holyroller12; 11-09-2018 at 09:00 AM.

    (70) Holyroller | (70) Kelten | (70) Irohh | (70) Hoehenheim | (70)Avattar@Deepwood

    Gamigo's Acqisition of Trion Words: Everything we know so far

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    General of Telara
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    If you are planning on releasing any new content for Rift why did you fire all of the Game developers.

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    Soulwalker
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    Thank you for the continued communication! It's good to hear things are going to continue in some way forward.

  5. #5
    Soulwalker
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    Welcome!

    I'd be interested in knowing if you plan to keep doing streams and how often you plan to inform us about new stuff in form of producer letters or something like that. Doing that on a regular basis would be great!

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    Ascendant Baramos's Avatar
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    Talking

    Welcome

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    Shadowlander
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    a bit late, Brisesol (fr shard) is gone… a few remaining, but top players left...
    Last edited by MichaelX; 11-09-2018 at 09:14 AM.

  8. #8
    Ascendant
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    The title of this post is 'Meet the new game team'. So, who are they? Where are they? What are they?


  9. #9
    Soulwalker
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    Smile Welcome


    Nice to hear from you.
    Hope we will have much fun and interesting explorations together, in the Rift world.

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    Rift Disciple
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    Hi and welcome
    FT 4/4 - EE 4/5 - GA 4/4 - PBB 3/5 - IG 2/3 - BoB 2/8

  11. #11
    Soulwalker Microsoft's Avatar
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    Welcome
    Quote Originally Posted by Balidin View Post
    If you are planning on releasing any new content for Rift why did you fire all of the Game developers.
    My qustion too....
    ---
    Fact is,If you have not experienced rift It means you have no idea how this game works.
    We are talking about a AAA title not a card one.
    Anksata@zaviel - Last Dawn
    Rift Over!

  12. #12
    Shadowlander
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    if the rumors are true and Trion games are now run by Gamigo, that's the company where all games go to die... bye-bye Rift and all other Trion games. was fun while it lasted
    Faeblight Dims: The Santuary - Leelou, Rayne Manor (unfinished) - Lockejaw, The Graveyard - Leelou

  13. #13
    Soulwalker
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    Default Planetman

    Welcome.

    Having discussed this with many raiders in Rift, Our main question is when can we expect the next NEW raid to be developed and delivered?

  14. #14
    Soulwalker Envoy Of The Shadow King's Avatar
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    First let me say glad to hear a responce from the new owners send forth Dev Team representive's and to hear there's a new "Team" for Rift to improve it further and expand on what it has.


    I welcome you new dev's etc, Like all players do in either silence or in commenting.


    Communication, Support and Entertainment


    Thats gonna be a tough fight them 3 things well you probably alrdy got told the true facts be the old dev's that stayed of how those things got taken care of in the past.


    I look forward to seeing how things get "improved" over time gradually be the new team in game and on forums for now you got mine vote for confidence.

    If I have to ask a quistion then yes it would be what all people have on there minds how will you improve on these 3 things?

    Tell us?

    Or have us stay unaware of how till things are going to be till your more sure?

    If things turn bright I will even dare I say it. Predict its possible many old retired players of Rift will return to play it again if its turned the correct way forwards in a bright and new direction. (Wich direction you ask I don't know your the captain you decide)

  15. #15
    Ascendant Holyroller12's Avatar
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    Quote Originally Posted by Planetman View Post
    Welcome.

    Having discussed this with many raiders in Rift, Our main question is when can we expect the next NEW raid to be developed and delivered?
    Had confirmation shortly after the acquisition from one of my sources. They were for sure working on the new raid (Ahnkets tower), but we weren't told how far along it was. In short we did have one coming, but we probably would've had IGSB first while they worked on it some more.
    Last edited by Holyroller12; 11-09-2018 at 09:44 AM.

    (70) Holyroller | (70) Kelten | (70) Irohh | (70) Hoehenheim | (70)Avattar@Deepwood

    Gamigo's Acqisition of Trion Words: Everything we know so far

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