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  Click here to go to the first Rift Team post in this thread.   Thread: Trion Team Holiday Break - OOO Dec 23-Jan 1

  1.   Click here to go to the next Rift Team post in this thread.   #1
    Director of Community Relations TrionBrasse's Avatar
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    Default Trion Team Holiday Break - OOO Dec 23-Jan 1

    Greetings, Ascended, and a Merry Fae Yule to you all!

    The RIFT team will be out of the office on holiday break from December 23rd through January 1st. We will return January 2nd. During the break, the team will fulfill emergency functions only - we have a solid escalation and call list if needed!

    Customer Support will remain the same with the exception of reduced staff on Christmas Eve, Christmas Day, and New Years Eve/Day.

    Have a wonderful holiday with friends and family, online and offline!

    ~The RIFT Team

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    Prophet of Telara Aranka's Avatar
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    No events? The API is having problems on the Trion end.

    this comes rather close to something that should be fixed asap, not 10 days from now.

    the event tracker for NA, Yaret, is not working properly, hurting the event tracking and farming of sparkles, both for fae yule AND the monthly phenomenal sparkle quest

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    Director of Community Relations TrionBrasse's Avatar
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    We do not maintain any event trackers - please contact the person who designed the event tracker that you are using for support. Feel free to update us all here on the responses you get!
    Brasse

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    Prophet of Telara Aranka's Avatar
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    API at trions side is broken...

    and if anything... it was reported already in bug reports....

    http://forums.riftgame.com/general-d...en-22-dec.html
    Last edited by Aranka; 12-23-2017 at 01:23 AM.

  5. #5
    Ascendant forbiddenlake's Avatar
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    The NA event API is having problems on Trion's end. Nothing I can do; last time we had to wait til the next server restart for it to be fixed, which would be disappointing (though understandable) if it happens this time.
    Note that it's not just YARET, it's every tracker [all one of them - Gaiscioch's is blank too]
    Bug report here.

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    Director of Community Relations TrionBrasse's Avatar
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    I am casting around to see if we can fixify while the entire team is out (skeleton crew in Ops); stay tuned: http://forums.riftgame.com/general-d...ml#post5333718
    Brasse

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