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Thread: I have Ascended Essential Pack but can't access Runeshaper on Cleric

  1. 01-26-2019 06:13 PM #1
    Citizenfour
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    Default I have Ascended Essential Pack but can't access Runeshaper on Cleric

    souls available list
    rift store link

    Is sthis a bug, should i contact support?
    mouse scroll over says i have runeshaper unlocked yet it's not on the list
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  2. 01-26-2019 06:32 PM #2
    forbiddenlake
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    when did you buy it, did you relog?
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  3. 01-26-2019 08:46 PM #3
    Citizenfour
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    half a year ago
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  4. 01-28-2019 01:33 AM #4
    Citizenfour
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    i opened up a ticket anyway
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  5. 01-28-2019 03:21 AM #5
    Skiye
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    Essentials gives you defiler and Oracle. Runeshaper isn't included, at least not on the one they sell on steam

    It looks like you have defiler and Oracle.

    https://store.steampowered.com/app/6...sentials_Pack/
    Last edited by Skiye; 01-28-2019 at 03:22 AM.
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  6. 01-28-2019 04:26 AM #6
    Citizenfour
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    Quote Originally Posted by Skiye View Post
    Essentials gives you defiler and Oracle. Runeshaper isn't included, at least not on the one they sell on steam

    It looks like you have defiler and Oracle.

    https://store.steampowered.com/app/6...sentials_Pack/
    But then, look, the description says it's unlocked. It's a glitch?
    https://i.imgur.com/6x0blAw.jpg
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  7. 01-28-2019 04:35 AM #7
    Skiye
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    Quote Originally Posted by Citizenfour View Post
    But then, look, the description says it's unlocked. It's a glitch?
    https://i.imgur.com/6x0blAw.jpg
    Probably, definitely looks like you should have Runeshaper available.
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  8. 01-28-2019 05:21 AM #8
    Seshatar
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    There have been 2 different "Essential" named deals:

    RIFT Essentials Edition introduced May 2016 did NOT include the Ascended Soul Pack

    Ascended Essentials Pack introduced April 2017 did include the Ascended Soul Pack

    If you bought it mid 2018 (half a year ago) via an OFFICIAL store (Glyph, Steam) then you should have always received the NEW pack including the souls. If you bought the code from a key seller however, it might be an old code.
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  9. 01-28-2019 10:08 AM #9
    Citizenfour
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    Quote Originally Posted by Seshatar View Post
    There have been 2 different "Essential" named deals:

    RIFT Essentials Edition introduced May 2016 did NOT include the Ascended Soul Pack

    Ascended Essentials Pack introduced April 2017 did include the Ascended Soul Pack

    If you bought it mid 2018 (half a year ago) via an OFFICIAL store (Glyph, Steam) then you should have always received the NEW pack including the souls. If you bought the code from a key seller however, it might be an old code.

    I looked it up, exact date is 2017-5-18
    so that means i should in theory have it.



    Post Edit:

    Apparently
    i got
    Code Applied RIFT_ESSENTIAL_EDITION_GAM

    which is different than Ascended Essentials Pack.
    so the souls will not be included.
    Last edited by Citizenfour; 01-29-2019 at 09:36 AM.
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