Many games have this. My understanding is that TRION is well staffed.

It would be nice to have a specific indivdual with oversight for each class. This way, players would have an outlet and feel that someone is listening to their concerns.

Right now, Mages feel like canon fodder to warriors and rogues in PVP. 1.4 looks to only excarbate the situation. The disparity is growing. If you feel the issues is real or imagined, one only needs to look at the WF data to see who is dominating. A review of the Mage forums & PVP/WF's reveals zero development response to this issue.