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Thread: Honest question for Custom Service

  1. #16
    Telaran
    Join Date
    Sep 2014
    Posts
    81

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    My tickets are now a bit shy of 3 months old with no activity since mid-December. A quarter of a year has slipped by without acknowledgement beyond the initial notification of delay during the acquisition transition. I am now outside of my bank's chargeback period, so I must strongly encourage anyone with outstanding tickets regarding paid services to do so before you are no longer able to recover your money. This will likely result in the suspension of your account, but it is abundantly clear that any future issues will not be addressed in an acceptable and timely fashion.

  2. #17
    Shadowlander
    Join Date
    Feb 2016
    Posts
    42

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    Mine from November 05, 2018 @ 17:42 still sits untouched, as does another from November 18, 2018 @ 16:07. Last activity 3 and 2 months ago.

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