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  Click here to go to the first Rift Team post in this thread.   Thread: Official Communication Channel - is it the Forums or Twitter?

  1. #1
    Plane Touched kaymcleod's Avatar
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    Default Official Communication Channel - is it the Forums or Twitter?

    It was just brought to our attention that updates have been posted quite frequently on Twitter, with 2 coming in a 40-minute time span.....yet there have been as many as 3 hours between update posts on the forums.

    With so much customer frustration stemming from the lack of communication, maybe you could clarify where you want us to look for the most up-to-date information. Thanks
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  2. #2
    Prophet of Telara aileen's Avatar
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    Quote Originally Posted by kaymcleod View Post
    It was just brought to our attention that updates have been posted quite frequently on Twitter, with 2 coming in a 40-minute time span.....yet there have been as many as 3 hours between update posts on the forums.

    With so much customer frustration stemming from the lack of communication, maybe you could clarify where you want us to look for the most up-to-date information. Thanks
    Well thats our main problem for years but at least we somehow get some information. It is like playing ear to ear but
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  3.   This is the last Rift Team post in this thread.   #3
    Director of Community Relations TrionBrasse's Avatar
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    I've been responding to folks on Twitter, yes, but any official update on the servers has been posted here on the forums as well.
    http://forums.riftgame.com/general-d...5-16-18-a.html
    http://forums.riftgame.com/rift-prim...5-16-18-a.html

    Twitter and Facebook are indeed official channels, and many of that audience do not use forums at all. I am trying to cover all bases. =)
    Brasse

  4. #4
    Plane Walker AtoningUnifex's Avatar
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    Perhaps either make sure that whatever goes to twitter also goes to the front page of the forums (so not having to chase more than one thread)...or sidebar your twitter feed on your forum page....job done!

    P.S...dunno if that's an easy or hard thing to do....it's just me putting it out as a suggestion?
    Last edited by AtoningUnifex; 05-16-2018 at 09:41 PM.

  5. #5
    General of Telara Challengere's Avatar
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    many of us dont like to use twitter and FB and will not get updates as often if not also posted here, please do not neglect those of us that prefer to avoid privacy voiding social media

  6. #6
    Ascendant Seshatar's Avatar
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    I can only recommend joining the HoT Discord server, not only does Trion CMs post there sometimes, but we Admins also copy all important announcements from other official RIFT channels in our announcement channels.
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